Associate Director Of Transportation And Parking Services VHS Campus

Associate Director of Transportation and Parking Services VHS Campus

Title: Associate Director of Transportation and Parking Services VHS Campus

Agency: VIRGINIA HEALTH SCIENCES

Location: Norfolk, VA

FLSA: Exempt

Full Time or Part Time: Full Time

Job Description: Serve as the head of the VHS Transportation and Parking Services (TPS) operation, providing strategic and operational leadership across all areas of parking management, customer service, facility maintenance, and financial oversight. This role is responsible for ensuring efficient, customer-focused services while driving continuous improvement, business process optimization, and collaboration with campus and external partners.

Minimum Qualifications: Considerable knowledge of parking and transportation operations, including permit management, facility upkeep, and special event coordination. Strong understanding of parking technology systems and best practices for operational efficiency. Proven ability to manage, train, and develop supervisory and staff teams for effective operations. Excellent communication skills, both verbal and written, with internal and external stakeholders. Demonstrated ability to manage resources (fiscal, human, technology) to meet organizational goals. Ability to balance strategic planning with day-to-day operational demands. Expertise in customer service and conflict resolution with a diverse population. Strong time management, project planning, and organizational skills. Proficient in analyzing and reporting data using parking and business management tools.