03869 - Human Resources Employee Relations Manager

Human Resources Employee Relations Manager

Supervise the HR employee relations team in providing consultation and guidance to agency leaders, managers and employees on a variety of HR related programs, policies and procedures. To provide advanced level professional HR consultation to other HR Consultants, HR Managers, supervisors, and managers on a broad scope of HR programs including compensation, classification, talent acquisition, talent outreach, recognition, benefits administration, and employee relations. Supervise and develop staff.

Consulting: Provide consultation to Human Resource partners, agency leaders, and employees on assigned program area(s). Handle escalated cases as needed. Conduct research and analyze information in order to respond timely to inquiries and provide accurate interpretation of state and VDOT policies.

Program Administration: Coordinate, direct and manage assigned program. Ensure adherence to all personnel related federal, state, local laws, and agency policies and procedures. Communicate with leadership, managers and employees on human resources program area(s), policy changes and trends. Perform program analysis to determine effectiveness and adherence to policies or practices associated with assigned program area(s). Determine program guidance and enhancements based on analysis to better align programs to agency mission.

Program Documentation: Develop and revise policies, procedures and documents related to administering assigned program area(s). Ensure documents meet standards for publication and are posted in the appropriate areas on DOTi. Ensure changes to program documentation or creation of new policies or procedures are communicated to the appropriate audience.

Statewide Team Leadership: Lead statewide team for assigned area(s) of responsibility. Coordinate meetings to facilitate learning, information sharing, networking and professional development.

Training: Assess agency learning needs within program area(s). Develop and deliver training to meet the needs of the agency – inclusive of Human Resource training, supervisor and employee training.

What will make you successful:

• Ability to analyze data and reach conclusions which are logical and legally supportable, and counsel and advise managers and employees in the resolution of HR issues.
• Ability to communicate effectively orally and in writing with internal and external customers.
• Ability to design, analyze, implement and revise policies, procedures and programs.
• Ability to develop strategies to improve customer services, program efficiency and effectiveness, and function as a team member with other HR staff.
• Ability to supervise and develop staff, manage projects and lead teams
• Knowledge of Federal and State regulations related to human resources functions.
• Knowledge of employee benefit programs to include healthcare, retirement, leave, worker's compensation and disability case management.
• Knowledge of employee recognition and reward programs.
• Knowledge of employee relations, grievance procedure, and mediation policies and practices.
• Knowledge of human resources management principles and practices including classification, job evaluation, compensation management and organization and job design.
• Knowledge of talent acquisition principles including outreach, recruiting and sourcing applicants, screening candidate pools, and interviewing techniques.
• Skill in the use of computers and software applications.

Minimum Qualifications:

• Ability to analyze data and reach conclusions which are logical and legally supportable, and counsel and advise managers and employees in the resolution of HR issues.
• Ability to communicate effectively orally and in writing with customers. Strong skill in the use of computers and software applications.
• Ability to design, analyze, implement, revise policies, procedures and programs.
• Ability to develop strategies to improve customer services, program efficiency, effectiveness, and function as a team member with other HR staff.
• Ability to supervise, develop staff, manage projects and lead teams.
• Knowledge of Federal and State regulations related to human resources functions.
• Knowledge of employee benefit programs to include healthcare, retirement, leave, worker's compensation and disability case management.
• Knowledge of employee recognition and reward programs.
• Knowledge of employee relations, grievance procedure, mediation policies and practices.
• Knowledge of human resources management principles and practices including classification, job evaluation, compensation management and organization and job design.
• Knowledge of talent acquisition principles including outreach, recruiting, sourcing applicants, screening candidate pools, and interviewing techniques.

Additional Considerations:

• A combination of training, experience, or education in Human Resources, Organizational Development, Public Administration, Business Administration, or related field desired.
• Experience administering HR programs and developing and implementing policies and procedures.
• Experience in Human Resources working as a technical expert in employee relations field.
• Experience in complex employee relations such as ADAAA cases
• Experience in managing complex employee relations cases involving federal and state policy and law.
• Experience supervising staff, managing projects and leading teams.
• Experience working in a matrix reporting environment.
• PHR, SPHR, CCP, SHRM-CP, SHRM-SCP or program management certification.
• Skill in using an automated human resources information system.

VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct.