02740 - dmv Customer Service Technician (hourly/wage), Harrisonburg CSC

02740-DMV Customer Service Technician (Hourly/Wage), Harrisonburg CSC

Virginia's Department of Motor Vehicles (DMV) is looking for a service-oriented professional to work as a Customer Service Technician at the Harrisonburg Customer Service Center. If you possess strong customer service and problem-solving skills, with a willingness to learn, and want a career with growth opportunities, we would like to talk with you. The selected applicants will handle various customer transactions to include communicating policies, procedures, and regulations; issuing IDs; processing applications; administering vision, driver, and in-car road tests. In addition, processing vehicle registrations and titling, tax collection, and other DMV related services. Training will be provided to ensure your success. In addition, we offer a competitive salary, excellent health and retirement benefits, twelve paid holidays per year, paid annual, sick, and family/personal leave, and deferred compensation. The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, the DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. The DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don't just talk about our core values, we live them!

Job Requirements: -Customer service experience working in a fast paced environment. -Experience using a personal computer or other automated systems. -Excellent oral and written communication skills. -Flexibility to work M-F and Saturday. -Strong organizational, time management, problem solving and multitasking skills. -Must have attention to detail, accuracy, and complete assignments on time. -Experience working in a team or group environment. -Can lift 10 – 25 pounds.

Bilingual encouraged to apply

Selected candidate(s) must complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify. All applicants for employment must consent to a background check. Selected candidates must consent to a fingerprint-based criminal history check, driver record check, and background investigation, if applicable. As a condition of employment, the DMV will be alerted of any convictions for moving violations, including license suspension. Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc., in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience and years of experience to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.