Marketing Coordinator

Marketing Coordinator

The Marketing Coordinator is responsible for initiating documentation for gaming rules, plans for marketing collateral, promotion configuration, database maintenance, organizing and maintaining direct mail and marketing collateral, reporting competitive marketing strategy, and executing special projects as assigned by management.

Core Scope Of Position:

• Opens all Casino Marketing jobs direct communication for guest and traffics all marketing collateral.
• Responsible for proofing and editing all marketing collateral prior to sending it to the Manager of Casino Marketing for approval.
• Monitors promotions to ensure they are functioning properly.
• Enters guests' information into player tracking system, to include address changes, promotional offerings, and other types of marketing information.
• Completes Ad Hoc requests by Manager or Vice President of Casino Marketing.
• Sets up and maintains marketing files as needed.
• Initiates all rules and regulations for the Loyalty Program and communicates program to Team Members and Casino Guests.
• Performs weekly site visits throughout the Casino Property to ensure accuracy of all Guest facing marketing communication.
• Provides accurate and timely communication to team members through various communication channels (SharePoint, monthly marketing meetings, team member calendars, and HR communication flyers).
• Runs the Property Coupon and Gift Card Programs and ensures the programs follow property needs and is in line with gaming commission requirements.
• Removes all Team Members from the Loyalty Program based on HR's request.
• Ensures that a clean, safe, hazard-free work environment is maintained.
• Adheres to all company and department policies, procedures, and standard operating guidelines.
• Performs other duties as assigned.

Hiring Preference: The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring.

Style Service Commitment: All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of --- these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work!

Interaction: Interacts with internal and external guests.

Supervision: Does not provide supervision to other team members.

Required Skills:

• Strong written, verbal, and interpersonal communication skills.
• Strong guest service skills and attention to detail.
• Excellent time/project management and organizational skills with ability to handle multiple projects.
• Proficient in MS Word, Excel, PowerPoint, Access, Outlook, and CMP.
• Ability to maintain high level of confidentiality.
• Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude.
• Ability to multitask and work well under stress.
• Must be a self-starter and able to adjust to change.
• Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates.

Required Experience:

• High school diploma or general education degree (GED).
• Must be 21 years of age or older.
• 2 to 4 years of related experience.