Field Service Engineer - Chicago, IL (company Vehicle) - Remote Eligible

Field Service Engineer

Imagine yourself…

• Doing meaningful work that makes an everyday impact on the world around you.
• Growing your expertise and expanding your skillset with every project.
• Thriving in a supportive team environment that inspires you to strive for excellence.

It's all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet's technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.

As part of the Videojet team and the broader Veralto network, you'll work with products that make an everyday impact on the world around you—and along the way, you'll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.

As part of our team, you'll make an immediate, measurable impact on Safeguarding everyday essentials. You'll also belong to a respectful and collaborative community that fosters career growth and professional development. You'll be supported by resources that make a positive difference in your life because, at Videojet, we value your authenticity and want your talents to shine.

We offer:

• Company Vehicle
• Company phone
• Medical, dental, vision and 401k with match start on day 1, no waiting period!
• Training and development opportunities
• Attractive employee referral program
• Paid Parental Leave
• Employee Assistance Program (legal, financial, and counseling resources)
• Compensation package that includes a base salary, unlimited bonus opportunities

About the role:

Reporting to the Field Service Manager, as a Field Service Engineer, you are the eyes and ears of Videojet when providing service and support through customer interactions.

We are a close-knit team across many locations. With an office-based technical support team, our Field Service Engineers are never 'on their own'.

This position is based in Chicago, IL - Northwest Indiana or the surrounding areas and is fully remote. You'll dispatch from your home office each day, traveling throughout the region in a company-provided vehicle. Overnight stays will be supported with company-approved accommodations. At every step, we prioritize your safety and comfort—ensuring you have the tools, resources, and support to perform your work confidently and securely.

During a typical day in this role, you will:

• Travel 100% within a 2-hour radius from Chicago, IL. There will occasionally be overnight travel. (initial training requires consecutive weeks in Wood Dale, including weekends)
• Provide ongoing care and support for our customer's equipment
• Install our products and solutions at customer locations
• Diagnose and resolve challenges and problems
• Become a trusted advisor and partner for our customers, to develop excellent relationships.
• Extend our Videojet footprint in the market by promoting our service agreements and newer technology.

The essential requirements of the job include:

• Ability to travel, including occasional overnight travel (initial training requires consecutive weeks in Wood Dale, including weekends)
• 2 years of technical experience repairing, troubleshooting, and diagnosing different kinds of equipment.
• Basic computer/technical skills (can use email, software, phone apps, Microsoft Word)
• Valid driver's license and clean driving record required.

The compensation range for this role is $28.00 - $30.00 USD per hour. This job is also eligible for Bonus Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.