National Security Operations Specialist

Vicinity Security Role

We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia. We're evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently. We are Vicinity.

Role Purpose

The key purpose of this role is to support the National Security Operations Manager and play a key role in Vicinity's Centre of Expertise for Security and Emergency Management across the national portfolio. This role involves supporting the priorities within the security strategy, conducting incident investigations, and providing support to centre management teams through data analysis to identify key trends and develop solutions to improve national practices. The role is responsible for conducting and supporting security risk assessments and assurance processes across the portfolio to maintain a regime of controls for related enterprise and operating risks. This role also involves engaging with all centre management teams to develop a more integrated and proactive approach to security and emergency management, as well as maintaining relationships with key security providers.

Key Accountabilities

Strategy & Policy

• Assist with the implementation of the security strategy.
• Conduct risk assessments and audits to identify security vulnerabilities as it relates to Vicinity's assets.
• Support the design and implementation of appropriate security measures to mitigate identified risks.
• Support the implementation of Standard Operating Manuals (SOM's) across suppliers and security teams.
• In conjunction with Security Risk Managers (SRM), coordinate SOM training with Centre teams.

Incident Reporting & Analysis

• Support the management of the security incident reporting system, ensuring effective recording of security incidents and utilisation of the data.
• Analyse crime trends, incident patterns and identify opportunity and risk response areas.
• Review security incidents and disseminate learnings to relevant stakeholders.
• Provide comprehensive reports to the organisation on security-related matters relevant to the audience.

Contractor Management

• Support relationship with security providers, ensuring delivery of service standards and KPIs.
• Proactive partnering with security providers to develop a culture of continuous improvement and understanding of technology opportunities for ongoing best practice.
• Attend quarterly reviews with National Security Operations Manager with providers and provide input where required.
• Monitor contracted security providers for compliance with state legislation relating to licensing.
• Have oversight of contractor roster data to ensure accuracy and that payment aligns with service provided.

Asset Operations

• Support for Asset teams on security, incident management and emergency management matters.
• Support with retailer engagement programs around security and safety.
• Support the delivery of SRM training and ongoing support.
• Partners with Operational Technology management team to co-ordinate and support investment strategies for security and emergency technology across the portfolio, providing recommendation to Centre Manager teams, as required.

External Stakeholder Relationships

• Serve as a point of contact for law enforcement and other relevant community stakeholders regarding significant security matters.
• Coordinate police training events in centres.
• Stay updated on latest counter-terrorism practices.

Emergency Management

• Act as a support person to the Emergency Management Liaison person.
• Assist with oversight at asset level of Emergency Management training provider.
• Respond to or support Centre Management teams with security incidents and emergencies, coordinating with law enforcement and emergency services as needed.
• Act as a 2nd delegate in Emergency Management Liaison (EL) for RIMT.
• Support the review of all EM incidents from a security risk mitigation POV.

Key Role Relationships

• National Operations
• Centre Management
• Procurement
• Health & Safety
• Legal, Governance, Risk & Safety
• Law Enforcement Agencies

Experience & Capabilities

ESSENTIAL EXPERIENCE (what you have done)

• Minimum 5 years of experience in law enforcement, security operations, emergency management, or a related field.
• Proven track record in incident investigation, risk assessment, and compliance with security regulations.
• Demonstrated experience in coordinating with internal and external stakeholders, including security providers.
• Current Security Licence and Victorian Drivers Licence.

CRITICAL KNOWLEDGE (what you need to know)

• Understanding of security and emergency management principles, methodologies, and best practices.
• Familiarity with national security regulations and standards.
• Knowledge of data analysis techniques to identify trends and develop solutions to improve security practices.
• Insight into current trends and innovations in security and emergency management.

CAPABILITIES (what you can do)

• Ability to conduct and support security risk assessments and assurance processes.
• Skilled in incident investigation and providing support to centre management teams.
• Proficient in analysing data to identify key trends and develop solutions to improve national security practices.
• Excellent communication skills to facilitate clear and effective interactions with stakeholders and team members.
• Strong organisational skills to manage multiple tasks and maintain accurate records.
• Capable of maintaining and developing relationships with key security providers and internal teams.

Why Vicinity?

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:

• Flexible working options
• Birthday leave & purchased additional leave
• $1,000 worth of VCX securities rewarded for eligible team members
• Generous Parental Leave

We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence. They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect. At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team.

Email: talent.acquisition@vicinity.com.au

Phone: +61 3 7001 4000 (request to speak to our Talent Acquisition team)

Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.