Kipling: Sales Lead - San Diego

Sales Lead

The Sales Lead supports the Store Manager with the execution of daily business, customer engagement, store operations, team coaching, and merchandising standards in the store. As part of the leadership team and under supervision of Store Manager, you have a key role to supervise store staff and ensure the highest level of customer engagement and sales results are achieved.

You contribute to promoting a positive work environment that ensures both internal and external customer satisfaction while maximizing productivity and profitability. This position is a key-carrying role and may assume responsibility for the store in the absence of another manager, determined by the needs of the business.

Assist in maximizing and achieving store sales goals and monitoring sales progress against key targets. You inspire a consumer centric mindset within the store, and model selling behaviors through genuine interactions with consumers. Under the direction of the Store Manager, assist in supervising and coaching a high-performing team and provide sales-related feedback. You ensure all company and store policies, and procedures, are followed and delegate tasks to associates as needed to maintain operational excellence.

Lead an environment of productivity by leading the customer engagement on the sales floor and providing coaching and feedback to associates around customer engagement. Assist in executing the management of labor and payroll expenses to maximize sales and productivity under the direction of the Store Manager. You report concerns directly to the Store Manager.

You and the team successfully meet and exceed sales results and business goals. You lead by example, promote an inclusive store environment, and contribute to great consumer experiences in all situations.