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Xfinity Retail Sales Consultant - East Peoria, IL

Assist customers in selecting and understanding Xfinity products and services
East Peoria, Illinois, United States
Entry Level
$16 – 23 USD / hour
19 hours agoBe an early applicant
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Xfinity Retail Sales Consultant - East Peoria, IL

Job Description

Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Core Responsibilities

  • Passionately represents products and services by sharing and demonstrating product and sales know-how with customers.
  • Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
  • Takes a customer-first approach with all customer interactions.
  • Listens and evaluates customer needs and provides appropriate solutions.
  • Achieves sales and customer experience goals and objectives.
  • Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
  • Performs operational and administrative tasks.
  • Partners with customer care to resolve customer issues, as appropriate.
  • Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Complies with all company and retail operational policies and procedures.
  • Completes training requirements and actively engage in team huddles and learning.
  • Knows and understands sales compensation plan and its key elements.
  • Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed.
  • May be asked to work in alternate stores outside of home base store.
  • Regular, consistent and punctual attendance.
  • Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
  • Other duties and responsibilities as assigned.

Skills

Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization

Compensation

Base Pay: $15.63

Total Target Compensation (Base Pay plus Targeted Commission): $23.32

Education

High School Diploma / GED (Required)

Certifications (if applicable)

Relevant Work Experience 2-5 Years

Location

City: East Peoria

State: Illinois

Job Code: Technology Technology

Company: Comcast

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Xfinity Retail Sales Consultant - East Peoria, IL
East Peoria, Illinois, United States
$16 – 23 USD / hour
Sales
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