Warehouse Operations Systems Planner - Brownsburg, IN

Warehouse Operations Systems Planner - Brownsburg, IN

Job Title: Operations Warehouse Systems Planner

Location: Brownsburg, Indiana

Work hours: 7:30 am – 4:00 pm – Must work extended hours for a few weeks during peak holiday system

Salary: $60K - $70K

Warehouse Operations Systems Planner Role Summary:

The Warehouse Operations Systems Planner ensures the fulfillment center has the system support, processes, and training required to achieve operational objectives; coordinates between systems, fulfillment center, and operations teams to develop and maintain detailed functional requirements and operational process flows; prioritize and manage the delivery, functional testing, and implementation of new functionality and enhancements; manage and validate data integrity; and analyze and evaluate key performance indicators (KPIs) to identify opportunities for continual improvement within the operation and system functionality.

Responsibilities:

• Follows all safety guidelines and performs in a safe and careful manner.
• Troubleshooting and resolving warehouse management system (WMS) and warehouse control system (WCS) issues
• Vendors point of contact for all WMS/WCS system needs.
• Monitors all conveyance and automation systems to ensure proper workflow
• Documents all system changes
• Responsible for exception reporting for all warehouse functions to include root cause analysis and problem solving
• Responsible for sales and operational reporting required for the fulfillment center
• Creates and sends on demand reporting required by the Operations Team
• Researches all SLA and Aged order discrepancies identified by the KOP reporting team
• Plan and execute physical/systemic setup for business changes (peak, non-peak, promotion), this includes locations changes, put away logic, pick path/zone adjustments and sku slotting
• Creates detailed SOPs for any changes to physical/systemic setup driven by the business.
• The Warehouse Operations Planner is trained in all department processes, and they create and update SOP's when needed
• Leads and executes project work as well as client requests (promos, quality and inventory checks, slotting updates, research)
• Partners with client regarding value added services (VAS) preparation requirements to include creating operational SOP's
• Assures that knowledge of potential system changes is shared with the Operations Team (waving parameters can be adjusted, etc.)
• Creates/updates slotting matrix used by Wave Planners to aid in making proper replenishment transactions
• Monitors aged inventory transactions and investigates as needed
• Work Change Carrier (orders that need to be re-rate shopped interfaced to the WMS)
• Research and assist with sku issues to include auditing item profiles and on hand inventory
• Prepares/executes all systemic functions of RTV processing
• Assist with all client transfers in and out of the facility both operationally and systemically
• Verifies and completes aged receipt transactions prior to inventory sync to ensure accuracy
• Responsible for the training and ongoing coaching of Wave Planners
• Performs the job duties of a Wave Planner if they are absent
• Reports any failures of associates to follow proper systemic procedures affecting production/SLA agreements
• Assists with user set up and password resets
• Assists with training associates
• Trains associates for new system rollouts
• Provides information/training to other Radial sites
• All other duties assigned by supervisor or manager.

Qualifications: (Must have minimum requirements listed on resume before submitting for position)

• High School diploma or GED
• Experience: 2-4 years of experience in warehouse, distribution, or manufacturing environment
• Above average knowledge of all conveyor sortation and other automation
• Verbal skills/knowledge to describe specific conveyor areas to vendor/maintenance team should replacement parts be needed/installed
• Computer Skills – MS Office Suite and e-mail etiquette required.
• Working knowledge of WMS Systems
• Initiative – Volunteers readily
• Seeks increased responsibilities
• Asks for and offers help when needed
• Near perfect attendance and punctuality
• Dependability – Follows instructions, responds to management direction
• Takes responsibility for own actions
• Keeps commitments
• Motivation – Sets and achieves challenging goals
• Knowledge of department processes and SOPs systems acumen
• Attention to detail
• Must be able to lift 50 lbs.

Benefits:

• Opportunities to develop and explore career advancement
• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
• Family planning coverage, including Fertility & Adoption benefits
• 401K matching after 6 months with immediate vesting
• Generous PTO
• Educational assistance and more!