Supervisor, Manufacturing Service Delivery - Fort Wayne, IN

Supervisor, Manufacturing Service Delivery - Fort Wayne, IN

Attention Military Affiliated Job Seekers

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Joining The American Red Cross is like nothing else – it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where your career is a force for good!

What You Need To Know

Key Responsibilities:

• Direct daily operations of the inventory and distribution department
• Responsible for the supervision of staff and volunteers including, but not limited to, hiring, training, coaching, engaging, evaluating, certification of competency, and disciplining to ensure a well-qualified team and to enhance operational success and compliance.
• Prepare work schedules and ensure appropriate coverage for assigned shift.
• Supervise all work processes and ensure work is performed accurately and efficiently.
• Ensure compliance with state and federal regulations, and regional policies and procedures.
• Perform supervisory review of documents.
• Ensure invoice monitoring, reconciliation, and timely payment of all bills.
• Ensure quality and quantity of inventory and distribution goals are met, including timelines, and accurate electronic and physical inventories location for products are maintained.
• Participate in documenting, investigating, troubleshooting, and preventing recurrence of department errors, problems, and customer concerns/complaints.
• Participate in process improvements.
• Lead suspect product/sample management process.
• May participate in the validation of hardware, software, instrumentation, test kits, and procedures as directed.
• Serve as departmental expert on the applicable computer systems.
• Maintain the required records and files.

The aforementioned responsibilities of the position describe the general nature and level of work and are not an exhaustive list.

Standard Schedule: Monday-Friday 9:00AM - 5:00PM

Pay Information: $59,580.00 - $79,380.00 USD annual salary dependent on experience.

What You Need To Succeed

Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required.

Management Experience: 1 year of lead or supervisory experience.

Skills and Abilities: Must have effective communication and customer service skills. Knowledge of blood products, supplies, and the ability to interact with diverse customers (internal and external) is required. Ability to work on a team.

Physical Requirements: Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear. Frequently lift and/or move objects 10-50 lbs unassisted. Frequently required to push carts weighing up to 100 pounds on flat flooring or ramps. Frequently required to stand for long periods of time, walk, stoop, kneel or crouch. Occasionally required to sit and climb or balance. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus. Able to withstand temperatures in a typical blood banking environment including refrigerators and freezers. Position may require climbing of step ladders. Operational flexibility is required to meet sudden and unpredictable needs.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Benefits For You

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

City: Fort Wayne

State: Indiana

Job Code: Health_Safety

Company: American Red Cross