Sr Specialist, L&I Employee Programs & Services - New York, NY

Sr Specialist, L&I Employee Programs & Services - New York, NY

Job Description

The Senior Specialist in Employee Programs & Services plays a pivotal role in driving the strategic oversight, delivery, and continuous improvement of high-impact development initiatives that support early career growth, supervisory readiness, technical specialization, and project leadership. These programs include rotational experiences for emerging leaders, structured pathways for aspiring managers, targeted training for frontline supervisors, tuition support and academic credit recognition, and certification tracks in project management, power systems, and engineering disciplines. The Senior Specialist partners across all levels of the organization to ensure these offerings align with employee aspirations, corporate priorities, and evolving business needs. Acting as a trusted advisor and strategic partner, this role fosters strong cross-functional relationships, drives innovation in learning experiences, champions a culture of continuous development and operational excellence, and actively promotes the desired cultural behaviors across the enterprise.

Core Responsibilities

• Program Oversight & Delivery
• Program Administration
• Tuition Aid & Educational Services
• Design & Facilitation
• Stakeholder Engagement
• Support Partner
• Supervision & Coaching
• Vendor & Contractor Management
• Safety & Compliance Leadership

Minimum Education Required: Bachelor's

Job Category: Sales

Additional Qualifications/Responsibilities

Qualifications Required Education/Experience Bachelor's Degree in Leadership Development, Organizational Management, Human Resources, Business, Finance, Project Management, or a related business area and five (5) years of relevant work experience. Relevant Work Experience Minimum of 5 years of experience at the exempt level with any combination of leadership development, organizational management, project management, business, managerial/supervisory experience, coaching, problem solving/decision making, consulting, presentation, and/or related experience focused on employee development and results, required. Strong written and verbal communication skills, required. Proficiency in Microsoft Office including Word, Excel, Outlook and PowerPoint, required. Skills and Abilities Articulate and responsive to colleagues Effective interpersonal skills Effective leadership skills Effectively coaches and delivers constructive feedback Demonstrated analytical skills Excellent interpretation of complex statistical data Demonstrated problem solving skills Ability to simultaneously handle multiple priorities Assumes personal responsibility for actions Demonstrated ability to maintain confidential information Demonstrates a high level of accuracy, even under pressure Possesses flexibility to work in a fast paced, dynamic environment Maintains a high degree of professionalism Demonstrated time management and priority setting skills Excellent collaboration and team building skills Friendly and service-oriented Performs work independently with minimal supervision Demonstrates a high commitment to quality Licenses and Certifications Driver's License Required Physical Demands Ability to push, pull, and lift up to 25 pounds Sit or stand to answer a phone for the duration of the workday Sit or stand to use a keyboard, mouse, and computer for the duration of the workday Possess manual dexterity and the ability to use hands for the duration of the workday Ability to stoop, bend, reach, and kneel throughout the workday Stand to use/operate office equipment for the duration of the workday Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. Must be able and willing to travel within Company service territory, as required. Must be able and willing to participate in after-hour company events, as required.