Sr. Customer Order Engineer - Greenwood, SC

Sr. Customer Order Engineer

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

Eaton's ES AMER ARS PDCAD division is currently seeking a Sr. Customer Order Engineer. This position is ONSITE Monday-Friday 8:00am-5:00pm at our Greenwood SC Eaton facility. This position provides relocation assistance, if needed.

In the Senior Customer Order Engineer (COE) role, you will work on the COE team to drive results on key metrics including safety, quality, delivery, and productivity. You will be promoting teamwork, training others, and providing proactive resolutions to production needs. The person in this role will also provide professional engineering services with minimal direction to interpret customer drawings and specifications for manufacturing or related product, interact with sales force and customers on job specific details such as board approvals and witness tests, design circuits to meet application requirements, create engineering documentation for drafting, procurement, and manufacturing, provide coordination for technical guidance to production personnel as appropriate, support product marketing and provide negotiation and application for field sales.

The expected annual salary range for this role is $86000 - $126000 a year. This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

• You will maintain high levels of quality in assigned areas of functional responsibility.
• You will provide training, instruction, and production-related guidance to employees.
• Familiar with systems including POM, ENOVIA, Turnback, Change Notice, Office 365, AutoCAD, Teams, and AS400.
• Effectively addresses and resolves conflicts to maintain team productivity.
• Maintain current knowledge/expertise of product engineering technologies, competitor capabilities, practices, market conditions, and channels.
• Provide engineering functions in support of product marketing, manufacturing, and sales in line with company and product line objectives.
• Serve as primary division contact for customers as technical liaison in all aspects of product application, performance, and compliance to specifications and solutions to complex customer problems.
• Review and analyze product configurations and components, design circuits, perform engineering calculations, and provide input to other departments including drafting, purchasing, and manufacturing personnel.
• Participate in company activities such as product design, market and product improvements, productivity, quality and safety improvements.
• Participate in customer project review/drawing approval meetings.
• Perform other related activities and special projects as assigned.
• Support other members of the team as needed.
• Participate and lead in customer inspections and witness tests.
• Provide project management of orders to meet OTP objectives, reduce cycle times, manage changes to order requirements and assist with product warranty.
• Follow and comply with all Eaton company policies including safety, quality, ethics policies and the Eaton Leadership Model.
• Other duties as assigned.