Service Technician - Pasadena, CA

Service Technician - Pasadena, CA

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 15 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, Anaheim Hills, and Loma Linda. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 12 extraordinary brands of the most sought after luxury cars. Our Audi dealership in Pasadena is seeking Service Technicians. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by effectively and efficiently repairing vehicles in a safe and timely manner, while upholding the highest levels of professional integrity and achieving individual and franchise goals and objectives. We're looking for a skilled and motivated Service Technician to join our team. If you're an Audi-Certified Technician, even better—we'd love to talk to you! Our ideal candidate takes pride in their work, values teamwork, and is committed to delivering high-quality service to every customer. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s.

WHAT WE OFFER

• Professional development and opportunities to grow within a well-respected company
• Competitive Pay
• Health Insurance Coverage (medical, dental, vision, and life)
• Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP)
• 401(k) Retirement Plan
• Flexible Spending Account
• Paid Time-Off (vacation pay, sick pay, holiday pay)
• Parental Leave
• Employee Perks (sports games, theme parks, etc.)
• Employee Referral Bonus Program

*Compensation will be based on experience and skill level. To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency.

Responsibilities

• Consistently ensures client satisfaction and safety by effectively, efficiently, and safely repairing vehicles right the first time, every time
• Effectively utilizes manufacturer recommended diagnosis and repair processes
• Promptly seeks clarification and/or management input, if client concern, objective, or correct course of action is unclear
• Upon completion of repair, verifies that the concern has been resolved; communicates clearly the cause and all steps taken to correct the concern
• Consistently and actively maintains solid working knowledge of, and ensures documentation and procedures comply with, Company, Manufacturer, local, state, and federal policies, procedures and regulations, which pertain to the sale and service of new and pre-owned vehicles; consistently demonstrates passion for continued learning regarding brand-specific knowledge
• Consistently, effectively, and efficiently locates, reads, analyzes, interprets, understands, and successfully performs work based upon complex technical documents
• Effectively and efficiently achieves proficiency rate
• Consistently participates in determination of personal performance targets; sets challenging goals
• Organizes work and work tools to minimize damage and/or loss
• Required to successfully pass and remain current on all certification testing

Additional Qualifications/Responsibilities

Qualifications: High school graduate or equivalent; two (2) years' related and progressively responsible automotive retailer, brand-specific service technician experience preferred; Technical School Diploma and Automotive Service Excellence (ASE) certification preferred. Required: Current California Driver License with satisfactory Department of Motor Vehicle driving record.

Degree/Diploma: High School Diploma/GED : Desired Licenses: Required Valid CA Driver License