Seasonal Tax Customer Service Representative - Remote - $15/hr - Remote Eligible

Remote Customer Service Representative Position at Concentrix

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please follow the next steps.

This job post is specifically for US Military Veterans and Spouses in the categories noted above. This employer does not hire from Alaska, California, Colorado, Connecticut, DC, Delaware, Hawaii, Illinois, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, Oregon, Washington, Puerto Rico or any other OCONUS locations. The employer also does not hire from the cities listed below:

Florida: Altamonte Springs, Apopka, Baldwin, Brandon, Callahan, Cassadaga, Casselberry, Clarcona, Clearwater, Cutler, Cutler Bay, Debary, Deland, Deltona, Doral, El Portal, Eustis, Fairview Shores, Fern Park, Fernandina, Fontainebleau, Forest City, Geneva, Gibsonton, Gladeview, Golden Glades, Goldenrod, Gotha, Goulds, Green Cove Springs, Heathrow, Hialeah, Jacksonville, Kendall, Kissimmee, Lake Hellen, Lake Lucerne, Lake Mary, Lake Monroe, Largo, Lockhart, Longwood, Lutz, Maitland, Miami, Miami Beach, Miami Gardens, Miami Shores, Middleburg, Midway, Mount Dora, North Bay Village, Ocoee, Ojus, Orange City, Orange Park, Orlando, Osteen, Oviedo, Paisley, Palmetto Bay, Palmetto Estates, Pinellas Park, Pinewood, Plymouth, Ponte Vedra, Quail Heights, Richmond Heights, Riverview, Ruskin, Sanford, Seffner, Sorrento, South Miami Heights, St. Augustine, St. Johns, St. Petersburg, Sunset, Sweetwater, Tampa, Tangerine, Temple Terrace, University Park, Valrico, Wekiva Springs, Wesley Chapel, West Little River, Westchester, Westview, Winter Park, Winter Springs, Yulee, Zellwood.

Georgia: Columbus, Valdosta.

Michigan: Auburn Hills, Detroit, Farmington Hills.

Missouri: Arnold, Ballwin, Barnhart, Brentwood, Cedar Hill, Concord, Cottleville, Chesterfield, Creve Coeur, Crystal City, De Soto, Des Peres, Eureka, Farmington, Fenton, Festus, Florissant, Hazelwood, Herculaneum, Hillsboro, House Springs, Imperial, Kirkwood, Maryland Heights, Mehlville, O'Fallon, Oakville, Pacific, Pevely, Sappington, St. Anns, St Charles, St. Louis, St. Peters, Sunset Hills, University City, Valley Park, Weldon Spring.

New Mexico: Rio Rancho.

North Carolina: Beulaville, Burgaw, Camp Lejeune, Charlotte, Chinquapin, Concord, Emerald Isle, Gastonia, Hampstead, Hickory, Holly Ridge, Hubert, Huntersville, Jacksonville, Maple Hill, Maysville, Midway Park, Monroe, Morrisville, New Bern, Pink Hill, Pollocksville, Richlands, Sneads Ferry, Stella, Surf City, Swansboro, Tawara Terrace, Teachey, Topsail, Topsail Beach, Trenton, Verona, Wallace.

South Carolina: Greenville, Greer, Marietta, Piedmont.

Texas: Austin, Jacksonville, Laredo.

Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!

As a remote Seasonal Customer Service Rep – Tax (Seasonal), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service Rep – Tax (Seasonal) working from home, you will:

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences…with a smile.