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Parts/service Coordinator - Burley, ID
Coordinate parts and accessories for John Deere equipment to minimize service downtime
Burley, Idaho, United States
22 hours agoBe an early applicant
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Parts/Service Coordinator
Join our team as a Parts/Service Coordinator, where you'll play a key role in keeping our service operations running smoothly. In this position, you'll support service technicians by coordinating parts and accessories for John Deere and other equipment, ensuring efficiency and minimizing downtime. If you enjoy working in a fast-paced, team-driven environment and take pride in delivering excellent service, this is a great opportunity to make an impact.
Responsibilities:
- Serve as the primary point of contact for service technicians requiring parts and accessories for John Deere and other equipment
- Coordinate and source parts efficiently to support timely service repairs and minimize equipment downtime
- Assist technicians both in person and over the phone with parts identification, availability, and ordering
- Maintain clear communication between the parts and service departments to ensure alignment on priorities and workflow
- Monitor parts availability and proactively address shortages or delays that could impact service operations
- Process parts orders, returns, and transfers accurately within the system
- Support inventory organization, accuracy, and cycle count processes as needed
- Ensure proper documentation of parts usage on work orders to support billing accuracy and reporting
- Contribute to a clean, organized, and safe parts and service environment
- Deliver a high level of internal customer service, fostering strong working relationships with technicians and team members
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