Parts Salesperson - Alpena, MI

Parts Salesperson - Alpena, MI

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

This individual will perform a variety of customer service, marketing, promoting, advertising, and stocking duties related to the parts sales that contribute to the efficient, safe and profitable operation of the parts department. They will assist customers by properly identifying needed items, using electronic parts catalogs and other available resources. They will merchandise and invoice based on company guidelines. Responsibilities include:

• Assisting in keeping parts department clean and professional.
• Recording all sales (including lost sales) and/or customer transactions using Company provided systems/tools and guidelines.
• Assisting in maintaining the retail sales floor and displays to meet or exceed the dealership’s standards and ensure customer satisfaction.
• Taking a proactive approach to inventory control by assisting and/or reporting discrepancies.
• Ensuring internal and external customers receive the correct parts in a timely manner.
• Proactively studying and staying current on industry and product information.
• Marking and storing parts in stockroom according to prearranged system and assisting with cycle count duties.
• Performing all other duties as assigned by management in a professional and efficient manner.
• Participating in team UNITY meetings to promote unity and foster teamwork between departments.
• Must attend periodic meetings with senior leadership to obtain direction and guidance on company goals.
• Support management in the pursuit of corporate policies, plans, goals, and long-term objectives.
• Foster a great place to work environment, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
• Participate in all business and/or department activities related to ensuring the customer experience is positive.

Minimum Education Required: High School/GED

Job Category: Sales

Additional Qualifications/Responsibilities:

• Qualifications: At least 3 years of retail sales experience is preferred. High School Diploma or GED equivalent is required. Parts training or industry experience is preferred. Understanding of mechanical and technical terms. Knowledge of parts operating systems preferred. Ability to work with various computer software packages, including Microsoft Word, Outlook and Excel. Strong organizational skills. Interpersonal skills are needed when dealing with customers and co-workers. Should be service oriented and always be willing to assist the customer. Strong leadership skills are required to offer direction or opinions when needed.
• Additional Requirements: Forklift Certification, Valid Driver's License preferred.

Benefits:

• Competitive wage paid bi-weekly
• 401(k) plan with company match
• Healthcare (medical, dental, vision)
• Company-paid term life insurance plus Accidental Death & Dismemberment (AD&D)
• Company-paid short-term disability
• Health Savings Account (HSA) with company match
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• Paid holidays
• Employee referral bonus
• Employee discounts
• Dependent Care Assistance Plan
• Employee Assistance Program
• Wellness Program
• On-the-job training & skills development

Working Conditions: Light work: Exerting up to 20 pounds of force occasionally and/or negligible amount of force constantly to move objects.