Lead Systems Engineer - Reston, VA

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Resp & Qualifications

Purpose: Defines, designs and develops system requirements. Performs trade-off analysis of performance, life-cycle cost, risk, producibility, and other system or program requirements. Assesses architecture and current hardware limitations, defines and designs system specifications, and evaluates input/output processes and working parameters for hardware/software compatibility. Coordinates design of subsystems and integration of total system. Defines system support requirements to include monitoring, capacity, staffing and patching/updating. Analyzes and resolves program support deficiencies. Conducts independent technical investigations in systems design.

The candidate is responsible for leading the infrastructure solution, implementation, and supporting the daily operations in Microsoft products such as Windows, Microsoft 365 suite of products, Active Directory and Exchange Server. Responsibilities will include but are not limited to be the technical lead and Exchange. This individual will be responsible for leading the day-to-day delivery and support of all End User services infrastructures. Being the point of contact for End User Technologies. Implementing the hands-on, practical technology work needed to support solution delivery. This work involves applying systems integration, development, system design, maintaining, configuring, administering, project management and the coordination of service.

Essential Functions:

• Installs, tunes, upgrades, troubleshoots, and maintains all computer systems relevant to the supported applications including all necessary tasks to perform operating system administration, user account management, disaster recovery strategy and networking configuration.
• Develop and implement techniques to prevent system problems, troubleshoots incidents to recover services, and support the root cause analysis
• Evaluates new systems by performing in-depth tests, including end-user reviews. Researches software and related products to support recommendations and purchasing. Determines systems integration issues by evaluating components; developing and completing performance tests; analyzing test data; studying project requirements; analyzing user and potential user input; evaluating similar and related products and systems. Develop system automation and system integration of business processes.
• Improves engineering job knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Acts as a mentor for junior and senior team members.