Field Service Technician (PES) - Windsor, CT

Field Service Technician (PES) - Windsor, CT

Attention Military Affiliated Job Seekers - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please follow the next steps. This role is "On-Site" at the location detailed in the job post.

Job Description PBNA $28.20 / hour A skilled position responsible for installation, set up, repair and ongoing maintenance of vending, cooling and/or fountain equipment at customer accounts. Diagnoses equipment problems, uses judgment to determine how to best repair or replace. Position works independently and has frequent customer contact. May require lifting, carrying, pulling and/or moving between 20 and 45 pounds repeatedly over workday Requires kneeling, squatting, crouching, crawling and bending when making repairs, often in low places. Position may require moving vending machines weighing 800-1200 pounds.

Primary Responsibilities:

• Repair and perform preventative maintenance on marketing equipment
• Unload and reload with products as necessary
• Educate customers on basic equipment repair and upkeep procedures
• Install equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply and finding drains
• Fill installed equipment and adjust to proper mixture
• Prioritize and schedule service and PM calls to meet customer service windows
• Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
• Collect accurate and complete equipment and customer information
• Remove old parts and replace with new parts
• Maintain parts inventory on service truck
• Establish positive relationship with contacts at service calls
• After each call, complete paperwork on job and call in paperwork every two hours
• Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
• Regular, reliable, predictable attendance

Minimum Education Required: High School/GED

Job Category: Technician

Additional Qualifications/Responsibilities: Basic Qualifications: 18 years or older 21 years or older if CDL Required Valid U.S. CDL license with Non-Excepted Interstate Status (if applicable) Note: In all California locations except Stockton, both non-excepted intrastate and non-excepted interstate status are accepted for this position. In Stockton, CA, only non-excepted interstate status is accepted. Pass DOT Physical and DOT Road-test (if required) Adhere to DOT Regulations Senior technician requires certification in refrigeration Must be able to pass refrigeration certification Type I/Type II practices (if applicable) Ability to communicate effectively in English if CDL required Helpful Experience: Working with mechanical systems (e.g., knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc.) Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.) Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers, etc.) Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.) Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, etc.) Generating and setting work schedules (e.g., determining priority of work, building work schedules, etc.) Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products, etc.)