Facility Support Admin - 1st Shift, 8am - 4:30pm - Auburn, WA

Facility Support Admin - 1st Shift, 8AM-4:30PM - Auburn, WA

Job Description

The Production Site Administrative Assistant will work with the entire production team to oversee and ensure smooth and efficient daily operations. Ultimately, a top-notch Administrative Assistant should be highly organized and thrive under pressure. This role is on 1st Shift, 8AM-4:30PM. Key areas of responsibility include:

• Creating, maintaining, and updating production support tickets in the ERP (WOMS or TCM) system and managing change requests related to scheduled and ad hoc production work for Ops customers.
• Ensuring that negotiated SLAs are met and exceeded.
• Supporting new item set-up, product price change, ship to/bill to and new store/closed store changes processes to avoid downstream issues in Accounting, Operations, and IT.
• Assisting in onboarding.
• Scheduling interviews and follow-up calls if needed.
• Attending/setting up orientation for new hires.
• Proficient in FEDEX Ship Manager/Eship.
• Assisting in the Distribution department closing boxes, slotting, assembling shipping boxes, and using shipping software to ship packages.
• Organizing events – planning, ordering food, and creating company communication.
• Scheduling vendors – maintenance and repairs for the building.
• Placing orders for Office/shop supplies and Xerox toner/supplies.
• Billing – utilizing ESHIP software to invoice by client/ticket the day we ship. Adding freight cost where applicable including markup.
• Scheduling couriers for pickup – Old Dominion, FEDEX, and UPS as needed.
• Data entry daily/weekly reports – LMO waste tracker, update MEP spreadsheet, NB Error logs, Inventory Tracker, Temp time tracker, Click counts Steward training audits and training data entry.
• Managing incoming and outgoing mail.
• Assisting in distributing communications across site.
• Assisting in assigning timecards, security badges, and maintaining security badge accesses.
• Supporting all site management.
• Assisting in filing paperwork and maintaining site records.
• All other duties as assigned.