Donor & Client Support Coordinator II - Charlotte, NC
VetJobs
Donor & Client Support Coordinator II
Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please follow the next steps.
We are seeking a Donor & Client Support Coordinator II for our Charlotte, NC Office located at: 13500 South Point Blvd, Ste L., Charlotte, NC 28273 Shift Information: 1st Shift, Sunday - Thursday 7:00 AM - 3:30 PM - This position becomes HYBRID (Reporting into the office 2-3 times a month) AFTER the required training period. Pay Information: The salary for this position is $20.24/hr. + Shift Differential (+$1.75 after 3pm, + $1.25 on weekends).
Responsibilities:
- Assist coordinating the daily operations, including biologic product deviation notifications and addressing concerns, to ensure tasks are completed accurately and in a timely manner.
- Supports the timely management of product level investigation under ARC inventory.
- Coordinate the identification, control, notification and retrieval of suspect products.
- Identify suspect products by reviewing donor deferral records.
- Perform retrieval activities related to product complaints including bacterial detection cases.
- May correct, update and verify changes in donor records to ensure appropriate entry and confidential handling of data.
- May assist with donor reentry and reinstatement.
Scope: Full knowledge of job. Substantial acquaintance with and understanding of general aspects of the job. Contact within department and occasionally outside of organization.