Customer Service / Tech Support Rep – Tech Products

As a Customer Service / Tech Support Rep – Tech Products working from home, you will:

Be the friendly voice of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support
Provide inbound customer support using a call flow guide
Resolve technical issues related to hardware, software, and client products
Track, document, and retrieve information in databases
Be an amazing problem-solver
Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
Deliver expert customer experiences…with a smile.

Remote

$17 USD / hour

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Provides employment assistance, job listings, and career resources tailored to military veterans, transitioning service members, and their families.

Customer Service Technical Support Representative - Remote - $17/hr - Remote Eligible