Claims Support Specialist - Payroll/timekeeping Exp Required - Remote - Remote Eligible

Claims Support Specialist - Payroll/Timekeeping Exp Required - Remote

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please follow the next steps.

MUST HAVE: 6+ months of payroll processing and timekeeping experience, coupled with a foundational understanding of systems, coding, and leave management processes. Example systems: ADP, Paychex, Workday, UtiPro/UKG, SAP, Ceridian Dayforce, Gusto, QuickBooks Payroll, Oracle PeopleSoft High school diploma or GED Ability to communicate verbally and in writing effectively Intermediate knowledge of Microsoft applications Experience using multiple software systems in a remote setting Ability to work independently and collaboratively Ability to be highly organized and capable of the administrative tasks needed for the role Critical thinking and problem-solving skills Employment is contingent upon successful completion of a background check and drug screen Due to specific position requirements, we cannot hire from the following locations for this opportunity: OCONUS, California, Denver, CO, Illinois, Maryland, Michigan, Minnesota, Missouri, Nebraska, Massachusetts, Montana, New Hampshire, Rhode Island, Vermont, and Washington.

In this position, you will provide administrative support to the Disability and Leave of Absence teams. Copying claim files upon request, setting up new claims and/or leave of absence upon request. Conduct provider and member outreaches via telephone and email to follow up on outstanding information. Responsible for mailings and/or manual updates to correspondence as necessary. Maintaining and updating departmental documents Completes administrative support tasks for the team, including daily emails to customers, and prepares correspondence using templates. Sends correspondence from a shared mailbox regarding decisions and follow-ups. Works with internal partners to support flexibility, collaboration, creating a positive work environment, consistently maintaining professionalism and integrity, actively taking steps to foster high morale, and demonstrating a dedication to excellence. Completes special projects as assigned. Assists with other administrative tasks and duties as required.