Senior Building Automation Service Specialist

Service Specialist

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve people's lives. Transform the everyday with us!

Our Service Specialists perform assigned tasks on automation systems. Tasks include service agreement maintenance, projects, and on-call (time and material) service. Responds to emergency service calls as directed during regularly scheduled hours and after hours as needed. Our Service Specialists are the face of Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment.

As a Service Specialist, you will:

• Execute digitalization and standard service operations strategies
• Work with multiple internal service team members
• Follow safety requirements as outlined by Siemens and customers
• Follow mandatory policies, procedures, and standards
• Support after hours during on-call rotation
• Perform repairs as directed on all automation system types
• Responsible for completing service ticket documentation per the policy
• Maintain complete and accurate documentation of services performed
• Provide instructions to customer personnel regarding proper system operations
• Assist with training
• Identify and report system discrepancies
• Suggest system upgrade opportunities
• Identify needs, and resolve issues
• Work overtime as needed
• Work rotational on-call and/or minimal overnight travel
• Use Siemens technology and devices
• Work remotely
• Identify and quote deficiency repairs and manage deadlines

You will make an impact with these qualifications:

• Basic Qualifications:
• Electro-mechanical experience and user PC/software skill
• 2+ years of experience performing preventive maintenance and diagnostics of automation systems
• Demonstrated on-the-job experience with open protocols such as BACnet, Modbus, and TCP/IP Ethernet and networking
• Engineering concepts, programming, job start-up and checkout, and troubleshooting
• Ability and willingness to work in a variety of circumstances
• Experience with Microsoft Office (Word, Excel, and Outlook)
• Must be 18 years of age and possess a valid driver's license with limited violations
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
• Preferred Qualifications:
• High school diploma or state-recognized GED
• Specialized skill training/certification
• Experience installing and servicing electronic control or HVAC equipment; 1+ years
• Demonstrated knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations
• Engineering and programming (PLC or BMS) background

Join us today. About Siemens: We are a global technology company focused on industry, infrastructure, transport, and healthcare. We create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.