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Salesforce Senior Manager - Health Services

Manage large-scale Salesforce health services implementations and client relationships
Austin
Senior
$124,000 – 280,000 USD / year
yesterday
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Salesforce Consulting Generalist

At PwC, our people in business application consulting specialize in consulting services for a variety of business applications, helping clients optimize operational efficiency. These individuals analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analyzing their needs, implementing software solutions, and offering training and support for effective utilization of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimizing operational efficiency and achieving their strategic objectives.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognizing when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Craft and convey clear, impactful and engaging messages that tell a holistic story.
  • Apply systems thinking to identify underlying problems and/or opportunities.
  • Validate outcomes with clients, share alternative perspectives, and act on client feedback.
  • Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
  • Deepen and evolve your expertise with a focus on staying relevant.
  • Initiate open and honest coaching conversations at all levels.
  • Make difficult decisions and take action to resolve issues hindering team effectiveness.
  • Model and reinforce professional and technical standards, the Firm's code of conduct, and independence requirements.

The Opportunity As part of the Salesforce Consulting Generalist team you develop and implement technology-enabled solutions that address the needs of large organizations. As a Senior Manager you build trust with multi-level teams and stakeholders through open and honest conversation, motivating and coaching teams to solve complex problems.

Responsibilities:

  • Develop and implement technology-driven solutions for large organizations
  • Build trust with diverse teams and stakeholders through open dialogue
  • Foster an environment that encourages innovative problem-solving
  • Engage with clients to understand their needs and expectations
  • Work with various departments to achieve cohesive project execution
  • Analyze client feedback to refine strategies and enhance service delivery
  • Lead initiatives that promote team effectiveness and operational excellence

What You Must Have:

  • Bachelor's Degree
  • 7 years of experience

What Sets You Apart:

  • Master's Degree in Computer and Information Science, Management Information Systems preferred
  • One or more of the following Salesforce.com certifications: Certification Administrator, Certification Developer, or Certification Sales/Service Consultant
  • Experience in Salesforce technology-enabled solutions
  • Leading and facilitating teams to develop client proposals
  • Developing and sustaining client relationships through networking
  • Preparing and presenting thorough written documents
  • Performing software configuration and coding in Salesforce.com
  • Leading teams in delivering Salesforce Industry/Vlocity engagements
  • Working knowledge of Agile and SAFe environments

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: H-1B Lottery Policy.

PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: Application Deadlines.

The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: Benefits at a Glance.

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Salesforce Senior Manager - Health Services
Austin
$124,000 – 280,000 USD / year
Support
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