Sales Operations Summer Intern

Internship Opportunity At Iheartmedia

The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that's twice the size of any other audio company. In fact, we have:

• More #1 rated markets than the next two largest radio companies combined;
• We're the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined.
• iHeart is the home of many of the country's most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;
• We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;
• iHeartRadio is the #1 streaming radio digital service in America;
• Our social media footprint is 7 times larger than the next largest audio service;
• We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale.

As a result, we're able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. Because we reach almost every community in America, we're committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

If you're excited about this role but don't feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:

iHeartMedia is the number one audio company in America, with a greater reach than any other media company in the U.S. Our leadership position in audio extends across multiple platforms, including more than 860 live broadcast stations in over 160 markets; our industry-leading iHeartRadio digital service, available across more than 250 platforms and devices; our data infused ad tech platform; and our position as the number one podcast publisher in America in downloads and unique listeners.

What You'll Do:

Join the Sales Operations team to support CRM hygiene, onboarding enablement, and light AI-related tasks. This internship offers hands-on experience with Salesforce data quality, training workflows, and process documentation that help improve operational efficiency.

Key Responsibilities:

• CRM Data Quality: Assist with Salesforce data validation and duplicate reviews; help with UAT checks for new lead workflows.
• Onboarding & Enablement: Update training content and new hire guides; consolidate materials; assist with virtual session coordination and feedback tracking.
• AI & Automation Support: Maintain prompt libraries and assist with documentation for AI use cases; help organize feedback from pilot rollouts.
• Lead Management Basics: Support simple QA on lead routing and scoring rules; monitor feedback for friction points.

What You'll Need:

• Pursuing a degree in Business, Analytics, or related field.
• Familiarity with Salesforce and Microsoft Office (Excel, PowerPoint, Teams); Workday experience a plus.
• Interest in AI tools and willingness to learn.
• Strong organizational and communication skills; attention to detail

What You'll Bring:

Compensation: Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data. $17.00

Location: New York, NY: 125 West 55th Street, 10019

Position Type: Seasonal

Time Type: Part time

Pay Type: Hourly

Benefits: iHeartMedia's benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options (employees meeting ACA measurement)
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

We are accepting applications for this role on an ongoing basis. The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Non-Compete will be required for certain positions and as allowed by law. Our organization participates in E-Verify.