Eyeglass World Job Opportunity
At Eyeglass World, we are more than just an optical retailer, we are a fashion-forward destination where style meets service and quality eye care. With 100+ locations nationwide, we bring customers the hottest eyewear trends, designer looks, and same-day service at prices they love. If you love fashion, thrive on helping people, and want to be part of a team that makes a difference every day, Eyeglass World is the place for you!
Working at Eyeglass World also means you are a part of a larger family of brands at National Vision. At National Vision, we believe everyone deserves to see their best to live their best. That's why we make quality eye care and eyewear more affordable and accessible for all.
The Specifics
The job includes:
- Greeting customers in a friendly manner and ensuring high quality customer service.
- Meeting National Vision's sales objectives.
- Maintaining awareness of same day service using "Ready When Promised" production board.
- Ensuring customers receive quality products in a timely manner.
- Assisting with answering phones efficiently in accordance with National Vision telephone protocol.
- Ensuring all customer service complaints are handled effectively and efficiently.
- Reviewing reasons for redos and implementing practices to correct. Ensuring quality standards are met.
- Checking on status and notifying customers when orders are in or of any delays.
- Ensuring all intra-web functions are done daily including cancelled job status, backorder list and problem jobs.
- Assisting with dispensing eyeglasses and contact lenses to customers, if permitted by state law.
- Performing insertion and removal training of contact lens as directed by management and permitted by state law.
- Ensuring store cleanliness policies are adhered to at all times.
- Completing inventory count and replenishing stock as necessary.
- Ensuring all visual merchandising is implemented and maintained.
- Ensuring that the eyeglass department is kept clean and organized at all times.
- Ensuring that inventory control and loss prevention procedures are followed at all times.
The Suitable Talent
The ideal candidate will have:
- Previous retail experience preferred, but not required.
- Effective interpersonal skills.
- Ability to present and sell eyeglass features and specialty lenses.
- Strong customer service skills.
- Ability to learn optical knowledge.
- Ability to work and interact effectively within a store environment, adhering to and promoting all store policies, procedures, and regulations.
- Ability to stand for extended periods of time that may average 6-8 hours.
Our Benefits Include:
* 401k retirement savings with company match and stock purchase plan
* Paid sick time
* Parental leave
* Employee eyewear discount
* College scholarship program
Focus on professional growth and long-term career fulfillment:
* Training programs available
* Access to educational courses
* Emphasis on internal promotions and career advancement
At National Vision, you'll enjoy more than just a job – you'll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
Salary Range: $15.00 - $17.58 per hour