Remote Servicenow Discovery & Development Engineer - Remote Eligible

Servicenow Discovery & Development Engineer

A banking employer is looking for a ServiceNow Discovery & Development Engineer to join their team. The preference is for this candidate to be local to Connecticut, however this can be remote for the right resource. This role is responsible for implementing and troubleshooting ServiceNow Discovery across both on-premises and cloud environments (e.g., Azure), ensuring high-quality CMDB data, and supporting development efforts across the ServiceNow platform. The ideal candidate will play a key role in enabling automated visibility into infrastructure and applications, while building robust, scalable solutions aligned with business objectives. Responsibilities include configuring MID Servers, managing credentials and IP ranges, analyzing Discovery patterns and probes for accurate CI population, and maintaining Discovery schedules. The engineer will also develop and maintain ServiceNow applications using tools such as Flow Designer, Business Rules, Script Includes, and REST/SOAP integrations. Collaboration with infrastructure, security, and application teams is essential to identify gaps and enhance Discovery coverage. Additional duties include resolving CMDB data quality issues, integrating third-party tools like Tenable, Azure, and SolarWinds, and documenting technical implementations while providing knowledge transfer and training to internal teams.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form.

Skills and Requirements:

• 7+ years of experience with ServiceNow Discovery and CMDB, including configuration, troubleshooting, and development
• Proficiency in ServiceNow development using JavaScript, Scripted REST APIs, and Catalog Items, with knowledge of ITOM best practices and CSDM
• Strong analytical, troubleshooting, and collaboration skills, with the ability to work across infrastructure, security, and application teams
• ServiceNow CSA certification required; additional certifications in Discovery or CMDB are a plus
• Experience configuring MID Servers, working with secured networks and firewall rules, and familiarity with SNMP, WMI, and SSH protocols
• Preferred experience with ITOM Visibility, Service Mapping, Event Management, scripting in PowerShell or Python, and exposure to CI/CD and agile methodologies

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.