Receptionist Donor Services

Job Posting

This job was posted by Illinois JobLink. Responsibilities include: Demonstrating core values: Safety, Integrity, Service, Stewardship, Teamwork. Answering incoming phone calls and transferring to appropriate departments. Performing fixed site/mobile registration and pre-registration for all collection types. Obtaining clearance and entering orders into the computer. Contacting hospitals, physician offices, and donors to ensure smooth transactions for Physician Orders. Scheduling donor appointments. Entering data from and scanning various Donor Services forms. Supporting supply chain and inventory processes of Donor Services. Assisting with SOP/controlled document insertion/removal. Overseeing post donation area including restocking of supplies and donor after-care. Performing bag prep and unit care. Performing other duties as assigned. Complying with all policies and standards.

Qualifications

Education: High School Diploma or general education degree (GED) required. Experience: Administrative and/or receptionist work experience preferred. Knowledge, Skills, and Abilities: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively with donors, volunteers, and employees of the organization utilizing instructive or persuasive skills. Ability to do basic addition, subtraction, multiplication, and division. Ability to apply common sense understanding to carry out simple instructions. Ability to work independently with minimum supervision; multi-task; work with confidential information. Must possess a professional demeanor and projection of appropriate professional image; and excellent phone and customer service skills. Tools and Technology: Computer skills required. Must have working knowledge of regulatory (BBCS) and/or required Microsoft products, including Word, Excel, Outlook. Ability to maintain simple databases.