Will be responsible for handling customer and agent inquiries, addressing various types of property and casualty policies and billing inquiries in an efficient, professional, and accurate manner. Employees in this position resolve service concerns, document customer requests and complete changes to policies that require a license. Service to agents and customers will include inbound/outbound communication.
Skills: Property & Casualty, Customer Support
Additional Skills & Qualifications: Must be clear of appointments. You will possess a deep understanding of company guidelines and communicate those guidelines to customers and other employees. You will have knowledge of Microsoft Office applications. You will have excellent written and verbal communication skills. You are able to multi-task with speed and accuracy.
This is a permanent position based out of Columbia, SC.
Pay and Benefits: The pay range for this position is $37440.00 - $37440.00/yr. Pay differential for bilingual (English/Spanish). Opportunities for performance incentives that are unlimited. The opportunity to work from the comfort of your home. An employee assistance program (EAP), which includes free counseling sessions, to support the needs of each team member. The opportunity to shine and grow your career with clear paths for development – we invest in you! Networking and leadership opportunities with Staff Resource Groups such as Network of Women, Black Professionals Network, Pride, and Ability Mentorship programs to help you create the strong foundation to a rewarding career.
This is a fully remote position.
Application Deadline: This position is anticipated to close on Dec 19, 2025.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.