Outsourced Solutions And Managed Services, Solutions Architect

Solutions Architect

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. All locations may be considered for this position with hybrid flexibility. RSM Catamaran delivers integrated outsourcing solutions across Finance, HR, Risk, and IT to help mid-market clients streamline operations, reduce costs, and enhance strategic focus. Our offerings span multiple industries including Financial Services, Consumer Products, Life Sciences, Non-Profit, and Technology Media & Telecommunications.

Position Summary

We are seeking a highly skilled and collaborative Solutions Architect to support client discovery, scoping, and proposal development for RSM's managed services. This manager-level role will work across multiple industries and service lines to design scalable, compliant, and optimized solutions that meet client needs and align with RSM's strategic priorities.

Key Responsibilities

• Lead solution design for multi-service outsourcing engagements, including Finance as a Service (FaaS), Human Resources Outsourcing (HRO), Risk Consulting, and Managed IT Services (MITS).
• Facilitate client discovery sessions to understand business needs, operational pain points, and strategic goals.
• Translate client requirements into integrated service delivery models that align with RSM's managed services capabilities.
• Collaborate with cross-functional pursuit teams-including commercial architects, pricing analysts, and service line leaders-to support all presales activities from initial discovery through scoping, proposal development, and Statement of Work (SOW) review.
• Develop solution architecture artifacts including service maps, process flows, and technology integration plans.
• Ensure solutions comply with regulatory frameworks (SOX, GAAP, GDPR, HIPAA) and industry-specific standards.
• Support internal deal governance processes including intake, review, and approval through established compliance and approval systems.
• Contribute to sales enablement by creating reusable templates, client-facing materials, and internal training content.
• Participate in strategic account planning and client onboarding to ensure solution integrity and delivery readiness.
• Maintain awareness of emerging technologies, automation opportunities, and industry trends to inform solution innovation.

Qualifications

• Bachelor's degree in Accounting, Finance, Information Technology, or related field
• 7+ years of experience in solution architecture, consulting, or managed services delivery within a professional services or outsourcing environment.
• Proven experience designing and implementing multi-service outsourcing solutions across finance, HR, risk, and IT.
• Strong understanding of enterprise architecture frameworks (TOGAF, Zachman) and service management methodologies (ITIL, COBIT).
• Experience working with cloud platforms (AWS, Azure, GCP) and enterprise applications (NetSuite, Workday, Microsoft Dynamics).
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to lead cross-functional teams and manage multiple pursuits and concurrent solutioning efforts.

Desired Skills

• Working knowledge of finance and accounting operations, including FaaS, procure-to-pay, and payroll outsourcing.
• Understanding of HR systems, talent management platforms, and workforce analytics.
• Familiarity with risk management frameworks, internal audit processes, and cybersecurity standards.
• Experience with pricing models, margin foreca