Markets Support Analyst

Markets Support Analyst

This job is responsible for providing operational support for securities, loans, exchange traded derivatives, and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems, and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

This job is responsible for providing operational support for across Fixed Income and Equity products for the Global Markets business throughout the lifecycle of a trade, with a global focus to provide timely issuance and execution. Analyst will work with the team to drive high performance in the Charlotte OTC Derivatives Confirmations team. The associate will need to liaise with Trading/Sales, Legal, and other operational teams as well as external clients and understand the flow of trade confirmations from trade booking to drafting the document, and once drafted and sent to clients the chasing functionality of the team to contact our priority clients for timely execution of the confirmations. Our team is required to ensure adherence to regulatory and internal risk targets. This is an excellent opportunity for a highly motivated individual to be part of a function that has focus from senior Business and Operations management. Analyst will be able to apply critical thinking and a driven mindset to ensure that confirmations are drafted and executed in a timely fashion. This role offers a high level of visibility as you will work with several other internal teams to provide seamless delivery and support to a range of stakeholders. This role is with the established team in Charlotte, but there is also a global presence in EMEA, Singapore, Gurguram, and Hyderabad. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

Responsibilities:

• Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms
• Ensures transactions are completed in an accurate and timely manner
• Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
• Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs
• Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks
• Performs tasks accurately during high volume periods in a team environment
• Identifies and flags potential risks in a timely manner

Required Skills:

• 1-3 years of experience in a financial environment
• Excellent organizational skills - ability to switch between tasks and to prioritize work effectively
• Holds self and others accountable for high performance standards
• Logical approach to problem solving and a hunger for process improvement
• Excellent attention to detail and accuracy
• Good sense of judgement, knows when to escalate and how to manage senior management expectations
• Thrives in a team based environment working toward common goals

Desired Skills:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills:

• Collaboration
• Customer and Client Focus
• Oral Communications
• Prioritization
• Active Listening
• Adaptability
• Business Acumen
• Client Management
• Data Collection and Entry

Shift: 1st shift (United States of America) Hours Per Week: 40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.