Lead Devops Engineer

Lead DevOps Engineer

We are seeking a strategic and technically strong Lead DevOps Engineer to transform our DevOps landscape. This role will oversee the migration from Azure DevOps to Harness, retire legacy technology debt, and build a high-performing, outcome-driven engineering team. The ideal candidate will possess deep technical expertise, an engineering mindset, and proven leadership in scaling DevOps maturity across global teams.

Required Qualifications:

• 10+ years of experience in DevOps, SRE, or related engineering roles, with at least 3 years in a leadership capacity.
• Proven experience in managing tool migrations, preferably from Azure DevOps to Harness.
• Strong hands-on knowledge of Azure, Terraform, CI/CD, and Cosmos DB.
• Experience in managing global teams and delivering across time zones.
• Excellent communication, stakeholder management, and strategic thinking skills.

Key Responsibilities:

• Strategic Leadership & Transformation:
• Lead the migration from Azure DevOps to Harness, focusing on simplification and modernization rather than a like-for-like transition.
• Drive the retirement of legacy technology debt through refactoring and optimization.
• Establish and operationalize a team-based DevOps model focused on outcomes, efficiency, and engineering excellence.
• Team Management & Oversight:
• Build and manage a multi-skilled DevOps & SRE team with global delivery capabilities, including nearshore and offshore resources.
• Provide senior-level oversight and act as the single point of contact for CLIENT'S leadership.
• Foster collaboration across Infrastructure & Operations (I&O), Application Development, and Data Services teams.
• Technical Excellence & Innovation:
• Ensure deep technical capabilities across Azure Infrastructure, Terraform, CI/CD pipelines, and Cosmos DB.
• Promote best practices in DevOps and SRE, including proactive root cause analysis and issue prevention.
• Optimize tool usage and identify gaps to maximize value realization from existing platforms.
• Operational Efficiency & Reporting:
• Implement robust reporting mechanisms to track team performance, tool utilization, and transformation progress.
• Recommend strategies for cost optimization and improved operational workflows.
• Drive continuous improvement through automation, monitoring, and feedback loops.

Preferred Qualifications:

• Experience in consulting or working with clients in a transformation context.
• Familiarity with DevOps maturity models and industry benchmarking.
• Certifications in Azure, Terraform, or DevOps practices.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

The base salary range for this position is $92,000- $110,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid learning days.

Location: USA, TX, Work-at-Home

Language Requirements: Time Type: Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.