Insurance Service Professional II

Insurance Service Professional

TEKsystems is hiring a group of Insurance Service Professionals to work for a client based in Worcester, Massachusetts. This position would offer a hybrid schedule (3 days in office/2 days from home, subject to change). Also, these positions would offer career development: robust training and development, on-the-job experience, personalized coaching, and ongoing mentorship.

We are seeking individuals with the following qualifications:

• Licensed Personal Lines (PL) or Property & Casualty (P&C) Agent- MUST HAVE
• 2+ years of experience in a Personal Lines and or P&C industry role, call center experience strongly preferred.
• Consultative approach
• Experience in both service and sales
• Technical abilities

Job Description

As a member of the Customer Service Center team, you will work with independent insurance agents and their customers to create an outstanding service experience. By joining the team, you can expect to take part in a comprehensive training program that will prepare you for success. You will learn our client's service philosophy and receive system and skills training that will position you for career growth within the Personal Lines organization.

Job Duties

- Ability to handle all calls and make appropriate decisions or take appropriate action with minimal assistance needed from other team members or departments.

- Counsels, educates and provides accurate insurance advice through research and resolving problems. Accurately relay information and make simple to complex and involved decisions regarding coverages and rates using established underwriting guidelines, procedures, and philosophy for multiple states.

- Ability to interpret and verify coverages and data.

Hours/Shift

40-hour work shift between 7:00 AM to 9:30 PM EST Monday-Friday and on Saturdays from 9:00 AM to 5:00 PM. Team members work scheduled shift Monday through Friday and a rotating Saturday.

Pay

Starting pay of $20-25/per hour (based off experience) with a conversion salary of $55K.

If interested, please apply with your most up to date resume and a recruiter will contact you directly.

Job Type & Location

This is a contract to hire position based out of Worcester, MA.

Pay and Benefits

The pay range for this position is $15.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Dec 26, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.