IAM Support Engineer

IAM Support Engineer

Our client, a leading financial services organization, is seeking an IAM Support Engineer to join their team. As an IAM Support Engineer, you will be part of the Identity and Access Management (IAM) operations team supporting global infrastructure and services. The ideal candidate will demonstrate strong technical expertise, excellent communication skills, and a proactive work ethic, which will align successfully in the organization.

What's the Job?

• Provide operational support for IAM applications including Ping Access, Ping Federate, Ping Directory, PKI, and Splunk.
• Engage in problem triage, service restoration, root cause analysis, and resolution coordination for global IAM services.
• Maintain and support IAM infrastructure such as Single Sign-On, Directory Services, Federated Identity, and Authentication tools.
• Collaborate with cross-functional teams to ensure security and operational excellence across IAM platforms.
• Adhere to ITIL frameworks and best practices to deliver consistent and reliable support services.

What's Needed?

• 8+ years of production support experience with Ping Access, Ping Federate, Ping Directory, PKI, and Splunk.
• Strong Linux skills and networking knowledge (TCP/IP).
• Solid understanding of Information Security principles and practices.
• Experience working within ITIL frameworks and incident/problem management processes.
• Excellent communication skills and a demonstrated strong work ethic.

What's in it for me?

• Opportunity to work with cutting-edge IAM technologies and infrastructure.
• Engage in a dynamic environment supporting global operations.
• Develop your skills within a collaborative and innovative team.
• Contribute to critical security and operational initiatives.
• Be part of a company recognized for diversity and ethical practices.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.