Hybrid Tech Support / Help Desk Support

Help Desk/Tech Support Rep - Hybrid in Atlanta, GA

Hybrid in Atlanta, GA 1 day wfh & 4 days in-office in Peachtree Corners $26-27 hour

Highlights: Pay raise if/when brought on Permanent Opportunity to be converted after 6 months Benefits of the role:

• Opportunity to work for one of the most innovative companies
• Once/if converted amazing benefits and salary packages
• Benefits through contract with TEK available on the first day of each month
• Weekly pay
• Opportunity to work with cutting edge technology company
• M-F, 8-5pm Schedule (5x8 hour shifts)
• 1-month long paid training

Necessary Experience/Skills:

• Comfortable working with Chat, Email, & Phone
• Customer support, Email, Chat
• Salesforce, CRM, MS Dynamics
• Strong job tenure, no job hopping - must be in last 3 roles for 15 months or more at least
• Bachelors is preferred
• Fluent with technology and troubleshooting exp.
• Law enforcement exp (nice to have)
• Tech Support (must have)

Description / What to Expect (Job Responsibilities):

• Troubleshoot and resolve technical issues related to various products and software
• Build and maintain subject matter expertise of all company products and solutions
• Assist customers through multiple communication channels
• Report bugs and trends to stakeholders for process improvement
• Provide first-class technical support to customers

Next steps: Please apply directly to this job posting and I will reach out to you in the next 1-10 business days to discuss next steps! This position does require a Questionnaire, reference check and then 30-min client-virtual interview. APPLY DIRECTLY TO THIS JOB POSTING IF INTERESTED!

Job Type & Location This is a Contract to Hire position based out of Peachtree Corners, GA. Pay and Benefits

The pay range for this position is $25.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a hybrid position in Peachtree Corners, GA. Application Deadline This position is anticipated to close on Nov 26, 2025.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.