Field Service Technician

Field Service Technician

The Field Service Technician will provide professional services to customers by performing system installations, repairs, and maintenance of the equipment offered. This role requires excellent troubleshooting skills, adaptability to changing work schedules, the ability to work independently, and extensive travel. This is a full-time position servicing customers within the Vidalia, Georgia region.

Responsibilities:

• Perform system installations, repairs, and maintenance on various equipment.
• Troubleshoot and resolve electrical and mechanical issues.
• Conduct preventive maintenance on conveyor systems and manufacturing equipment.
• Adapt to changing work schedules and travel extensively to service customer needs.
• Provide professional customer service and training as needed.
• Service existing accounts by analyzing work orders; plan daily travel schedule; investigate complaints; conduct various testing; resolve new or existing problems.
• Establishes service by studying system requirements; ordering and gathering components and parts; completing installations; performing acceptance tests.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommend system improvements.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; administering repairs.
• Install enhancements, test and calibrate machinery to meet customer specifications.
• Provide training to machine operators.
• Document service and installation actions by completing forms, reports, logs, and records.
• Maintains customer confidence by keeping service information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications.

Essential Skills:

• Service and electrical troubleshooting skills.
• Experience in equipment maintenance and repair.
• Ability to perform preventative maintenance and handle breakdowns.
• Proficiency in mechanical systems and equipment installation.
• Strong time management and problem-solving abilities.

Additional Skills & Qualifications:

• High school diploma or GED.
• Degree and/or certification in electrical and communication engineering systems.
• Proven work experience as a field service technician.
• Ability to travel up to 30% and adapt to changing schedules.
• Passport or ability to obtain one for international travel.
• Good communication and training skills.
• Multi-lingual skills, with Spanish as a plus.

Why Work Here?

• They will provide regular and special tools.
• Will receive work cell and laptop.
• Will have to drive own vehicle and pay for gas.
• Qualified employees get a $500/month fee for use of vehicle.
• They will get $0.70 a mile for gas.
• Techs roughly getting $700-$1400 in mileage reimbursement monthly.
• Will receive a bonus based off performance metrics.
• Day shift/ will rotate one call for weekends.
• Will get paid min 4 hours unless they have to go on site.

Pay and Benefits:

• The pay range for this position is $56000.00 - $56000.00/yr.
• Company Benefits:
• Company provided Laptop and Cell Phone
• Monthly paid Per diem.
• Monthly paid Mileage.
• Currently 100% Company Paid Medical, Dental and Vision for you and your family.
• 2 weeks of paid PTO accrued on a monthly basis after 90 days of employment.
• 1 week of Sick time off.
• 9 Paid Holidays plus 2 Floating Holidays
• 401k with a 5% Employer match after one (1) year of service.
• Annual Bonus

Workplace Type:

This is a fully onsite position in Vidalia,GA.

Application Deadline:

This position is anticipated to close on Aug 31, 2025.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.