Field Service Technician

Field Service Technician

Imagine yourself doing meaningful work that makes an everyday impact on the world around you. Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. It's possible with a role at XOS, a Veralto company, a leading manufacturer of application-specific X-ray analyzers. We offer best-in-class elemental analysis solutions that improve public safety and customer efficiency in industries like petroleum and environmental compliance. As part of the XOS team and the broader Veralto network, you'll work with products that make an everyday impact on vital resources we all rely upon: and along the way, you'll have opportunities to deepen your skills, invest in your development, and seek new ways to fuel your growth.

We offer:

• Company Vehicle
• Medical, dental, vision and 401k with match start on day 1, no waiting period!
• Training and development opportunities
• Attractive employee referral program
• Paid Parental Leave
• Employee Assistance Program (legal, financial, and counseling resources)

We are seeking a skilled and motivated Field Service Technician to join our dynamic team. As a Field Service Technician at XOS, you will play a crucial role in ensuring the successful installation, maintenance, and repair of our equipment. You will collaborate with customers, internal teams, and technical support to deliver top-notch service and uphold our reputation for quality and reliability. Your expertise and problem-solving skills will be essential in delivering top-notch service and contributing to the overall growth of our business.

In this role, you will:

• Deliver a positive customer experience while representing our products and services.
• Diagnose, troubleshoot, and repair XOS instruments on-site, providing timely solutions.
• Perform preventative maintenance to ensure optimal equipment performance.
• Communicate directly with customers, sales reps, and distributors both in-person and by phone.
• Collaborate with internal support and applications teams to resolve complex technical issues.
• Provide training to customers and end-users on proper operation and maintenance.
• Maintain accurate service records, including reports, documentation, and inventory.
• Build strong customer relationships and gather field feedback to support product and service improvements.

The essential requirements of the job include:

• 1–5 years of technical experience, with strong electro-mechanical aptitude.
• Excellent communication and customer service skills, with the ability to work independently.
• Proficiency with Microsoft Office and basic troubleshooting tools.
• Willingness to travel 80–90%, including overnight trips; must live near a major airport.
• Valid driver's license and clean driving record.

XOS is proud to be part of the Water Quality segment of Veralto, a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources™—and building rewarding careers along the way.

US ONLY: The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The compensation range for this role is $36.00 - $40.00 USD per hour. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.