Field Service Specialist I - Remote Eligible

Field Service Specialist I

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial, and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design, and manufacturing combined with category-leading brands in compression, controls, software, and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged, and make an impact. Join our team and start your journey today! No calls or agency requests please.

The Field Service Specialist I is an entry-to-intermediate level role responsible for supporting the installation, start-up, and commissioning of Copeland control systems in commercial refrigeration and building management environments. This role provides hands-on field exposure to retail refrigeration, controls hardware, and software configuration under the guidance of senior field specialists. Field work will be required with extensive overnight travel. The Field Services Specialist I is required to establish, promote, and maintain excellent rapport and communications with all customers, co-workers, sales representatives, and others as appropriate.

As a Field Service Specialist I, you will:

• Perform basic on-site installation, start-up, and verification of Copeland Retail Solutions products and systems.
• Terminate low-voltage control wiring and verify I/O connections.
• Load and adjust control programs with support from higher-level specialists.
• Provide basic troubleshooting support to ensure systems are operational and free of defects.
• Review and interpret store prints and wiring diagrams with assistance.
• Support new store commissioning and remodel commissioning activities and associated documentation.
• Maintain accurate and timely completion of all documentation (FSRs, timesheets, expenses, etc.).
• Provide basic training to contractors and site personnel on Copeland hardware/software.

Required education, experience, and skills:

• 1–3 years of experience in refrigeration, HVAC, or controls systems.
• Associate's degree or equivalent technical training in HVAC/R, Electrical, or Mechanical disciplines.
• Basic understanding of refrigeration systems, control logic, and building automation.
• Computer skills including word processing, spreadsheets, database, Internet software, E-mail, and Windows.
• Familiarity with Copeland, Danfoss, Carel, or similar controllers preferred.
• Ability to travel up to 85-90%.
• Legal work authorization in the United States - Sponsorship will not be provided for this role.

Remote Work Arrangement:

This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively.

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $70,000-$85,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

Working Conditions:

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, outside weather conditions, extreme cold, extreme heat, and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions, high precarious places, fumes or airborne particles, and vibration.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), and more. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating, and refrigeration, and cultivate a better future.

Our Commitment to Diversity, Equity & Inclusion

At Copeland, we believe having a diverse, equitable, and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives, and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers, and making a positive impact in the communities where we live.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.