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Customer Service Technician
Assist customers with billing, service sign-ups, and account management at the Green City office
Green City, Missouri, United States
3 days ago
Veterans Staffing
A platform dedicated to connecting U.S. military veterans with employment opportunities and career development resources.
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Customer Service Technician Job Description
Employee must be willing to headquarter and report to work in the Green City area. He or she will be required to accomplish satisfactorily the following work assignments:
- Become familiar with the telephone billing and collecting process and perform this function proficiently.
- Become knowledgeable of customer service practices and activities necessary to sign up new subscribers, add and delete services, check credit, and make customers aware of all available services offered by the company.
- Operate a wide assortment of business machines.
- Operate a personal computer using an extensive variety of software applications.
- Work with co-workers and customers with harmony and cooperation.
- Complete other tasks and duties as required by management.
He or she may be required to train in different departments as needed. He or she will be under the supervision of the Office Manager or of another supervisor designated by the General Manager. The company will give consideration based on qualifications, ability, rank, and seniority - qualifications and ability prevailing. Appointment will be made after all applications have been reviewed. The appointees will be required to qualify within six months time limit as specified in Article IX, Section 12 of the union contract. NEMR is an equal opportunity provider and employer.
About Veterans Staffing
A platform dedicated to connecting U.S. military veterans with employment opportunities and career development resources.