Customer Service Representative - Pacer - Remote Eligible

Customer Service Technical Support

GovCIO is currently hiring for a Customer Service Technical Support. This position is fully remote. Responsibilities include receiving, comprehending, providing, and responding to routine informational inquiries and service requests through the use of various communication technologies including telephones, e-mail, facsimile, postal mail, and the Internet. Additionally, the role involves responding to escalated and complex inquiries on a broad scope of topics. Tasks may require simple adaptation and interpretation of provided reference materials.

Qualifications required include a high school diploma and the ability to obtain a Public Trust clearance.

Company Overview: GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.