Customer Service Attendant Supervisor, Full - time

Customer Service Attendant Supervisor

AVI Foodsystems is looking for an energetic and optimistic leader to immediately fill the role of Convenience Store Attendant Supervisor, Full-Time. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.

Duties & Responsibilities:

• Assists in the training and development of team members.
• Interviews applicants for Customer Service Attendant positions to maintain necessary staffing levels.
• Reviews inventory and waste levels of accounts and makes recommendations.
• Prepares Inventory Report Card evaluations, reviews these with team members, and takes necessary disciplinary action on a monthly basis.
• Completes monthly inventory action plans for team members.
• Generates reports for management to ensure profitability at accounts.
• Verifies and signs off on timecards.
• Visits accounts and meets with account representatives.
• Leads and assists on projects assigned by the Operations Manager or Branch Manager.
• Lifts, carries or otherwise moves objects weighing up to 40 pounds while training and assisting at accounts.
• Walks, bends, crouches, and climbs stairs.
• Operates and maintains company-owned vehicle in a safe manner; to be used for the purpose of traveling to branches and accounts.
• Performs other duties as specified by management.

Job Requirements:

• Inspects accounts weekly to ensure machines are clean, filling, and operating correctly.
• Recruits, trains, and retains team members.
• Develops succession plans.
• Operates accounts within labor guidelines.
• Maintains team member inventory percentages, direct labor costs, waste percentages, inventory levels, and consumption.
• Attends weekly staff meetings.
• Addresses customer inquiries/complaints within 24 hours.
• Following all safety requirements at accounts, which may include personal protection equipment such as hard hats, safety glasses, ear protection, etc.

Job Snapshot:

• Employee Type: Full-Time
• Location: Columbus, OH (Onsite)
• Job Type: Customer Service, Hospitality - Hotel, Restaurant - Food Service
• Experience: Not Specified