Administrative Support Specialist

Administrative Support Specialist

Are you passionate about supporting agricultural businesses and making a difference in your community? Univest Financial Corporation is seeking an Administrative Support Specialist to join our Ag Lending Team in Lancaster, PA. In this pivotal role, you'll provide essential administrative support to our agricultural lending professionals, ensuring smooth operations and exceptional service for both internal and external customers. If you excel at multitasking, thrive in a fast-paced environment, and have a keen eye for detail, we invite you to help us empower local ag businesses and drive success across our team.

Responsibilities:

• Demonstrate external/internal customers are a high priority.
• Identify customer needs and expectations and respond to them in a timely and effective manner
• Anticipate and prevent delays that can adversely affect the internal/external customer
• Establish and maintain a routine schedule to remain productive throughout the day.
• Maintain office supply levels, post office and FedEx, and other office duties.
• Point of Contact with Landlord and other vendors
• Greet guests as they come to the office
• Communicate effectively and appropriately.
• Use good judgement as to what to communicate to whom as well as the best way to get that accomplished
• Engage with both internal and external customers by establishing trust, confidence, and making connections.
• Generate and distribute weekly/monthly reports for Senior Leadership and teams.
• Schedule management
• Small event planning
• Process deposit/loan transfer requests and construction draws
• Input loan requests into nCino for the C&I/CRE team
• Provide backup to RA team during PTO time
• Accountable for compliance with laws and regulations that apply to this position including the Univest Code of Conduct.
• Perform other duties as assigned.

Qualifications:

• Administrative experience
• GED required, college degree preferred
• Office experience preferred
• Ability to maintain strong organization and effective time-management to handle multiple priorities at any given time.
• Focus on small details when completing tasks in a timely manner.
• Listen generously to concerns or issues.
• Resolve customers' questions and concerns in a timely fashion.
• Maintain composure in high-pressure situations.
• Ability to handle most problems/exceptions in an independent manner.
• Software Proficiency: Microsoft Teams or equivalent, Video Conferencing, Microsoft Office, specifically Word, Excel, Outlook, OneNote, PowerPoint and SharePoint
• Excellent interpersonal and communication skills.
• Ability to communicate in a professional manner through verbal, nonverbal, and written communication.

Wage Range: The hourly salary for this position ranges from $19.23 - 28.85

Benefits Overview:

• Health Insurance: Medical, dental and vision coverage (single or family; begins the first of the month following start date)
• Retirement Plan: Participation in 401(k) plan with up to a 3% employer match after 6 months of employment
• Paid Time Off (PTO): 15 days annually (prorated your first year)
• Short Term Disability: 10 days annually of sick time with a doctors note (prorated your first year)
• Holiday Time Off: 11 paid holidays
• We offer company paid life insurance as well as other supplemental insurances
• Tuition reimbursement
• Employee Wellness programs including fitness club discounts and fitness tracker discounts/ annual reimbursement
• Discounts on loan products
• Professional development trainings

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.