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Services Data Scientist

Develop advanced analytics models to improve product service and customer satisfaction
Westerville, Ohio, United States
Mid-Level
yesterday
Vertiv Holdings

Vertiv Holdings

A global provider of critical digital infrastructure and continuity solutions for data centers, communication networks, and commercial and industrial environments.

68 Similar Jobs at Vertiv Holdings

Data Scientist

The Data Scientist will be responsible for creating data models and advanced analytics that drive strategic decisions about product improvements. This role will collaborate closely with global service teams to develop and deploy data-driven solutions that address complex customer challenges. You should understand the impacts of environmental and other field conditions as they relate to product service.

This position will be based onsite at Vertiv's Westerville, OH location.

Responsibilities:

  • Create reports and analysis for a variety of business departments within service operations
  • Identify valuable data sources and automate collection processes
  • Understand key paths, patterns and customer behaviors leading to desired as well as undesired business outcomes; perform deep data analysis to understand root causes and develop business strategies to solve problem areas

Requirements:

  • Bachelor's degree in Data Science, Computer Science, Math, Statistics, Reliability Engineering, or equivalent experience
  • 1-5 years of experience
  • Strong knowledge and experience of relational databases and SQL
  • Power BI or other data visualization tools
  • Basic knowledge in power/electrical engineering; AC and DC power <20kVA circuits, IGBTs, inverters, rectifiers, microprocessor and sensor interfacing, firmware interfacing, DC batteries, connectors/wire harnesses
  • Basic knowledge in large- and small-scale cooling systems
  • Python, or other coding and modeling language
  • Minitab or other statistical software tools
  • Travel up to 5%

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES:

  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength

OUR BEHAVIORS:

  • Own It
  • Act With Urgency
  • Foster a Customer-First Mindset
  • Think Big and Execute
  • Lead by Example
  • Drive Continuous Improvement
  • Learn and Seek Out Development

About Vertiv

Vertiv is a $8.0 billion global critical infrastructure and data center technology company. We ensure customers' vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.

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Services Data Scientist
Westerville, Ohio, United States
Support
About Vertiv Holdings
A global provider of critical digital infrastructure and continuity solutions for data centers, communication networks, and commercial and industrial environments.