Inside Service Sales - Cooling

Internal Salesperson

At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide.

We're looking for an enthusiastic Internal Salesperson to join our Thermal (Cooling) Service team in Bedford, United Kingdom. Provide timely quotations and follow-up information to customers after engineer visits, ensuring they understand our solutions and identifying opportunities to recommend relevant products and services. HVAC experience is a bonus but not essential—full training and support will be provided. This role offers an excellent pathway for a current HVAC technician or experienced internal service salesperson eager to advance their career in service sales and other areas of the Vertiv Business.

Responsibilities

• Identify and secure Thermal Management (Cooling) service opportunities
• Build and maintain strong relationships with new and existing customers
• Collaborate and support the Thermal and MES Service Sales teams, plus Area Sales Managers
• Review engineer reports and prepare cost sheets, quotations, and opportunity files
• Submit weekly and monthly forecasts and opportunity reports
• Ensure all quotations and sales activities comply with UK service procedures
• Log and update all opportunities in Oracle Sales Cloud accurately
• Attend internal sales meetings and events in our Bedford and other offices.
• Support the development of spares sales
• Liaison by telephone with internal and external customers, suppliers etc.
• Proactive liaison and negotiation with customers regarding follow up of outstanding quotations.

Qualifications

• HVAC experience preferred and/or Internal sales experience
• Strong verbal and written communication skills
• Computer literate: familiarity with Oracle Sales Cloud is advantageous
• Highly motivated, organised, and able to prioritise daily tasks
• Confident to engage with customers by phone and email
• Team player with a willingness to learn Vertiv way and complete training courses
• Basic understanding of business-critical applications
• Must have legal right to work in UK of own accord without any sponsorship or other requirements.

Physical & Environmental Demands

• Based near our Bedford office for an office-based role
• Primarily office-based work
• Occasional travel for training sessions, sales events

Time Travel Required

• No regular travel required for day-to-day tasks

If you are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment!