HR Services Coordinator

HR Services Coordinator I

The HR Services Coordinator I is responsible for performing day-to-day HR data management activities, ensuring data integrity, accurate processing, analysis, and reporting of HR information. The role independently manages routine and non-routine tasks, applies judgment in resolving issues, and interprets HR guidelines, policies, and procedures. Additionally, the role supports case triaging across HR functions to ensure employee requests and concerns are accurately routed and resolved in a timely manner.

Responsibilities:

• Prepares, maintains, and updates employee data for the HR information system. Confirms accuracy and integrity of all data entered, and assures information is available on a timely basis. Performs group data updates, exports, imports, clean-ups, and researches/reports on any data discrepancies.
• Creates, maintains, and ensures quality assurance of key human resources data sets, reports, and metrics.
• Supports the quality audit by reviewing employee data in the system and corrects discrepancies when needed.
• Utilizes technology and analytical tools to develop and analyze enterprise-wide people and other cross-functional data as needed.
• Provides administrative support such as preparing and composing confidential correspondence with all supporting documentation, requiring application of specialized knowledge of the assigned function. Responds verbally (via telephone call) or in writing to inquiries, complaints or problems related to function.
• Receives, review and priorities HR case tickets.
• Assign tickets to appropriate AskHR functions or HR departments.
• Monitor ticket progress and ensure timely resolution
• Resolves basic Tier 1 inquiries

Job Requirements:

• Bachelor's degree from a reputable educational institution
• Proficiency in Microsoft Office applications.
• Strong attention to detail. Attentive to detail and accuracy, performs quality work, continuously looks for improvements, owns/acts on problems, and seeks opportunities to increase effectiveness and efficiency.
• Clearly exchanges thoughts, ideas and messages through written, verbal and non-verbal methods that promote an understanding with the target audience. Creates accurate and punctual reports, shares information and ideas with others in a timely manner. Listens carefully and attentively.
• Good customer service and interpersonal communication skills and the ability to communicate effectively via phone or in person.
• Able to work flexible hours, including shifts and public holidays (24/5 support).

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

About the Team

Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Job Info

• Job Identification 20272434
• Job Category HR Services
• Locations Pune, India