Technical Support

Technical Support Position

What began in a chicken coop and laundry room of an old farmhouse evolved into a future-forward B2B company specializing in cybersecurity, proactively managed IT services, and hosted and on-premise voice solutions, with security being top of mind. If you like innovation, teamwork and client focused dedication to excellence, let us know by applying.

POSITION OVERVIEW: Technical Support Are you looking to accelerate your career? We are recruiting for several technical positions to join our amazing team. In any of these roles, you will assist clients to keep their technology working and streamlined. Our goal is to create "Exceptional Client Experiences" at every interaction we have with clients. Aptitude is one important trait we are looking for. Are you a quick learner, able to repair things that involve technology? Do you enjoy being a team player and helping others? We are interested in the right candidate with a natural talent or an ability an individual has acquired through life experience, study, training, or your capacity to acquire new skills. We have entry-level and experienced positions available. Current positions may include Cabling Technicians, Help Desk, Networking Specialist, VolP Specialist, System Administrators and other positions. Whether you are entry level or experienced, we provide training both individual and on the job. Compensation is commensurate with experience, and while prior experience isn't required, previous roles with tech support or related hands experience (even if your hobby) is a plus. The ideal candidates must be highly reliable, have excellent communication skills, and be willing to be a continuous learner. This position will require reliable internet and a driver's license as you will be assigned a company vehicle as necessary.

CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT? Twinstate Technologies provides all new employees with training. Individuals who fit our Core Values and meet the position requirements, are driven to succeed and naturally curious, are encouraged to apply.

Core Values

• Grit: The courage to persevere through times of struggle.
• Integrity: A cohesive blend of trust, support and honesty that is threaded into our day-to-day activities/actions.
• Innovation: Transforming expectations in a manner that educates and utilizes all resources to provide "Exceptional Experiences"
• Team: The foundation to success. Being part of the Twinstate Team means we win together and lose together, therefore we grow together.
• Responsible: Individual accountability to contribute to the Team through knowledge transfer and expertise.

EEO Statement: Twinstate Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Twinstate Technologies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Twinstate Technologies expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Twinstate Technologies' employees to perform their job duties may result in discipline up to and including discharge.