Servicenow Administrator/developer Senior - Remote Eligible

ServiceNow Administrator/Developer Senior

GovCIO is currently hiring a ServiceNow Administrator/Developer Senior to support our US Coast Guard program. This position will be fully remote.

Responsibilities include:

• Guiding ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.
• Contributing ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.
• Designing and developing queries, reports, and dashboards.
• Designing and configuring ServiceNow modules and forms.
• Administering ServiceNow applications, including updating security and workflow configurations.
• Designing and developing scoped applications as well as a service portal.
• Providing additional support based on subject matter expertise.

Qualifications: Bachelor's with 12+ years (or commensurate experience)

Required Skills and Experience include:

• Minimum of 8 years of overall IT experience.
• Minimum of 6+ years of experience as a ServiceNow developer in various roles.
• Thorough knowledge of the ServiceNow System.
• Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML.
• Experience in REST, SOAP services, etc.
• An understanding of ITIL and/or ITIL Certified.
• Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude.
• Certified System Administrator Clearance Required: active Secret clearance is required.

Preferred Skills and Experience include:

• BS Computer Science preferred.
• ITIL Foundation Certified.
• ServiceNow Developer Certifications.
• ServiceNow Certified Implementation Specialist.

Company Overview: GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

What You Can Expect:

• Interview & Hiring Process: Virtual video interview conducted via video with the hiring manager and/or team. Camera must be on. A valid photo ID must be presented during each interview. Enhanced Biometrics ID verification screening and background check, to include: criminal history (past 7 years), verification of your highest level of education, and verification of your employment history (past 7 years), based on information provided in your application.
• Employee Perks: At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP), Corporate Discounts, Learning & Development platform, to include certification preparation content, Training, Education and Certification Assistance, Referral Bonus Program, Internal Mobility Program, Pet Insurance, Flexible Work Environment. Available to full-time employees.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range: USD $150,000.00 - USD $160,000.00/Yr.

Location: US-Remote

Requisition ID: 2025-6871

Category: Software Engineering Services

Position Type: Full-Time