Resource Coordinator (professional Services)

Rocket Software Resource Coordinator

It's fun to work in a company where people truly believe in what they're doing! Rocket Software's Customer Solutions Engineering (CSE) function is seeking a proactive and detail-oriented Resource Coordinator to support the Professional Services team in aligning staffing needs with customer and project demands. This role is a central coordination point between Project Managers, Delivery Managers, and the Project Management Office, ensuring accurate and efficient resource planning, forecasting, and scheduling using Kantata SX, Excel, and other data analysis tools. The Resource Coordinator improves delivery forecast accuracy, maintains real-time visibility into resource assignments, and optimizes talent deployment across the Professional Services organization to accelerate time to value.

Key Responsibilities

• Assignment Management and Scheduling
• Forecasting, Revenue Recognition, and Month-End Readiness
• Delivery Backlog and Time-to-Value Acceleration
• Data Quality, Integrity, and Governance
• Cross-Functional Collaboration and Escalation Awareness

Requirements

• Education & Desired Certifications
• Experience
• Skills & Competencies

Rocket Software offers a comprehensive benefits package including unlimited vacation time, health and wellness coverage, life and disability coverage, 401(k) and Roth retirement savings with matching contributions, student debt benefit program, tuition reimbursement, leadership and skills training opportunities. EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.