Resident Support Specialist

Resident Support Specialist

The Resident Support Specialist is responsible for assessing resident needs, developing and/or identifying programming to meet those needs, holding resident meetings and operating Rural*Edge*s Eviction Prevention Program in the Rural*Edge*portfolio. The ability to effectively coordinate services for residents directly impacts Rural*Edge*s mission statement to strengthen Northeast Kingdom communities, one home at a time.

Responsibilities

Community Needs Assessments:

• Surveys the resident population annually to identify priorities of needs and track changes in needs over time.
• Compile a presentation on survey results, identifying trends and areas of focus for resident services.

Community Meetings:

• Conduct community meetings on a regular basis with Property Management at targeted properties, establishing and maintaining lines of communication between residents and the property staff.
• Compile reports and address areas of action before the next community meeting.

Eviction Prevention:

• Contact residents when a lease violation occurs to address issues before they become a cause for eviction, offering community support.
• Create action plans with residents to remain in their housing and address issues.
• Act as a mediator between Property Management and resident when issues escalate to cause for eviction.

Community Building & Engagement:

• Assist in activities that promote resident leadership.
• Assist in the organization and facilitation of community gardens.
• Assist in organization, preparation, and execution of community building events.

Other Responsibilities:

• Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community.
• Implement priority programs and essential activities through partnerships with other community-based service providers/organizations.
• Report child, dependent adult, and elder abuse and neglect according to Vermont State law.
• Obtain appropriate releases to interact with others on behalf of the resident. Maintain confidentiality appropriately.
• Develop and maintain a comprehensive list of available community resources (employment, education, social service agencies, etc.) for residents.
• Attend all staff meetings, training sessions, and other appropriate meetings and conferences as required.
• Other tasks as assigned by the Director of Community Development.