Retail Operations Job
Hannaford Supermarkets, which started out as a fresh produce vendor in Portland, Maine in 1883, is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
Duties and Responsibilities:
- Observe and follow all company policies and established procedures.
- Clean Service Desk/Kiosk.
- Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
- Assist in special projects and perform other functions as assigned by supervision.
- Work within our company's management planning (MPP) guidelines to maintain productivity.
- Support and comply with all company's safety standards.
- Treat all associates with fairness, dignity, and respect.
- Perform accurate price check functions.
- Control excessive use of store supplies.
- Record on designated forms any price discrepancies and/or any "not on file" items.
- Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages.
- Adhere to company policy pertaining to excessive cash in registers.
- Observe security standards by staying alert and being aware of customers' actions and behavior.
- Process all of the various types of transactions accepted by the store.
- Secure register at all times when leaving it unattended; protect company assets at all times.
- Use and maintain equipment in good working order.
- Maintain general housekeeping and sanitation standards.
- Be knowledgeable in and able to recognize or differentiate between all of the various types of produce merchandise carried in the store.
- Frequently, perform cashier and/service associate functions.
Qualifications:
- Effective communication and customer service skills.
- Must meet minimum age requirements to perform specific job functions.
- Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
Prerequisite Training:
- Completed Cashier/Service Associate training packet.
Physical Requirements:
- Stand 100% of the time with occasional walking short distances.
- Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment.
- Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
- Push or pull up to 75 pounds on occasion.
- Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level.
- Meet established volume activity standards for the position.
- Have sufficient visual acuity to check ID cards, checks, invoices and other written documents.
Preferred Requirements:
- Greet all customers and provide them with prompt, courteous service and assistance.
- Provide outstanding, friendly customer service.
- Record (scan) the purchases of a customer into the cash register efficiently and accurately.
- Collect money in the forms of cash, checks or electronic funds from customers and tender accurate change.
- Provide customers and associates with refunds.
- Follow Anti-Money Laundering guidelines.
Salary range is between $15.50 - $22.30 Hrly. Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.